11-19-2019 08:01 AM - edited 11-19-2019 08:03 AM
So speedchess5, what is actually your problem:
1 - Unable to login to the NAS management console via the browser?
2 - Unable to access shares with SMB?
12-02-2019 11:53 AM
The primary issue is that the management is inaccessible. It keeps prompting for the creation of the admin account but does not allow it.
The second issue is that after some time has passed, it password protects the SMB share data. The previous firmware version had the shares without a password. After the firmware upgrade, I could still access the data vis SMB shares. It took a day or two before the entire contents were password protected hence stopping the access to the SMB shares.
My only option now is to 1) reset the security to allow SMB share access and then 2) copy the data off to another NAS. After that, 3) factory reset the unit and see if the issue returns. If not, I will stay at a lower firmware level.
12-02-2019 12:07 PM
ok, I asked because you previously had mentioned that "The device is pingable via the ip address but unreachable via \\ix2\sharename". This is a classic case of not having SMB1 enabled in windows.
If now the shared folders are password protected, and you don´t know the password, then yes I completely agree with your 3 steps approach.
In a perfect world, you wouldnt need to do step 3, as the password reset would open up the management console.
I suggest you make sure you´re pressing the reset button hard and long enough. Make 30 seconds instead of 15, just in case.
Best of luck and post if you need further suggestions (or incentive!)