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2 Posts

09-12-2021

Canada

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  • Message 1 of 11

I cannot login to Lenovo smart frame app

2021-09-12, 7:31 AM

I’ve download the iOS app, try to sign I with email or phone number. It always say: login expired. Please try again.

 

I’ve reinstall the app but the problem still persist. Please help

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1 Posts

09-12-2021

United States of America

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  • Message 2 of 11

Re:I cannot login to Lenovo smart frame app

2021-09-12, 11:16 AM

Same issue here! Crazy buggy.

6DEC4453-3C56-4845-B362-09F56370E48B.png
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3 Posts

09-12-2021

United States of America

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  • Message 3 of 11

Re:I cannot login to Lenovo smart frame app

2021-09-12, 18:12 PM

same problem here, just got the product yesterday and was trying to set it up. what a nightmare! this really sucked and broke my confidence in this brand. 

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1 Posts

09-13-2021

United States of America

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  • Message 4 of 11

Re:I cannot login to Lenovo smart frame app

2021-09-13, 3:04 AM

Yep, same error here! Probably just going to end up returning it now... Sad because it's a beautiful screen.

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14 Posts

09-12-2021

United States of America

5 Signins

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  • Message 5 of 11

Re:I cannot login to Lenovo smart frame app

2021-09-13, 17:43 PM

I just tried again this morning and the app is functional again. It definitely seemed to be related to a Lenovo server issue over the weekend. Can the app please be updated so we can update the frame content w/o needing to access Lenovo's servers?

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3 Posts

09-12-2021

United States of America

4 Signins

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  • Message 6 of 11

Re:I cannot login to Lenovo smart frame app

2021-09-13, 20:54 PM

a smart frame that  cannot be used without lenovo server is not a smart frame. it is a stupid one instead!

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7 Posts

09-12-2021

United States of America

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  • Message 7 of 11

Re:I cannot login to Lenovo smart frame app

2021-09-14, 21:12 PM

Same here.

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7 Posts

09-12-2021

United States of America

9 Signins

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  • Message 8 of 11

Re:I cannot login to Lenovo smart frame app

2021-09-14, 21:13 PM

IBM needs to buy them back and straighten the business model out.  

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1 Posts

09-15-2021

United States of America

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  • Message 9 of 11

Re:I cannot login to Lenovo smart frame app

2021-09-15, 0:05 AM

I have same issue and just got it today.  Anyone come up with a solution ? Can’t seem to get a hold of anyone in their tech support 

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3 Posts

09-12-2021

United States of America

4 Signins

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  • Message 10 of 11

Re:I cannot login to Lenovo smart frame app

2021-09-15, 3:17 AM

i returned. really not worth the efforts. this is a flawed product and the guy came up with such login idea for a simple photo frame is a fool by definition. i was fool enough  to buy it. 

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