Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Smart HomeLenovo Link App, Smart Home Essentials and Smart Frame
All Forum Topics
Options

2 Posts

09-12-2021

Canada

2 Signins

30 Page Views

  • Posts: 2
  • Registered: ‎09-12-2021
  • Location: Canada
  • Views: 30
  • Message 1 of 3

I can’t register my smart frame. It keep display “device registration failed”

2021-09-12, 7:23 AM

I cannot register my smart frame. It keep displaying “device registration failed. Please try again”. I’ve re-install the app, reset the smart frame, but the problem still persist.

 

Quite frustrated. Please help

Reply
Options

2 Posts

09-12-2021

United States of America

3 Signins

10 Page Views

  • Posts: 2
  • Registered: ‎09-12-2021
  • Location: United States of America
  • Views: 10
  • Message 2 of 3

Re:I can’t register my smart frame. It keep display “device registration failed”

2021-09-12, 13:37 PM

I'm having the exact same issue.  I have tried everything I can think of on my end and nothing seems to work.  It seems like it is an issue on the Lenovo end.

Reply
Options

14 Posts

09-12-2021

United States of America

5 Signins

50 Page Views

  • Posts: 14
  • Registered: ‎09-12-2021
  • Location: United States of America
  • Views: 50
  • Message 3 of 3

Re:I can’t register my smart frame. It keep display “device registration failed”

2021-09-13, 17:45 PM

I just tried again this morning and the app is functional again. It definitely seemed to be related to a Lenovo server issue over the weekend. Can the app please be updated so we can update the frame content w/o needing to access Lenovo's servers?

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms

Most Liked Authors

(Last 7 days)

View All