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3 Posts

07-16-2021

Czech Republic

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Lenovo T1s pro do not empty the dust box

2021-07-16, 12:58 PM

Hi,
I bought a Lenovo robot a few months ago and I still can't figure out how to empty the basket automatically when it's done luxuriating and getting back in the dock.

 

Can you help me?

 

Robot: Lenovo T1S PRO.

Starting with application 

 

The cleaning is successfully completed and the robot always returns to the dock for recharge, but does not empty his dust box.

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749 Posts

09-18-2012

Slovakia

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Re:Lenovo T1s pro do not empty the dust box

2021-07-21, 7:31 AM

Hi,

 

The robot cleaner can’t empty the basket automatically when the mopping module is installed. Please remove the mopping module and let us know. 

 

thanks,Zuzana

Zuzana
Smart Home Community Lead


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367 Posts

03-27-2020

Philippines

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Re:Lenovo T1s pro do not empty the dust box

2021-07-17, 14:10 PM

Hi marekzak,

 

Perhaps you can check the manual from here:

https://forums.lenovo.com/t5/Lenovo-Link-App-Smart-Home-Essentials-and-Smart-Frame/Lenovo-T1-Pro-User-Manual/m-p/5053694

 

-Dbrix

- Apologies in advance for not getting back soon on regular days. Please proceed with any Community members that can share their ideas and experiences to help.
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3 Posts

07-16-2021

Czech Republic

9 Signins

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  • Posts: 3
  • Registered: ‎07-16-2021
  • Location: Czech Republic
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  • Message 3 of 7

Re:Lenovo T1s pro do not empty the dust box

2021-07-18, 14:28 PM

hi,

thanks for your answer.


Of course I read the manual , but I didn't find any mention of the dock there.

 

Typical used case - download app, setting up a room, cleaning it and waiting for it to finish, and then self emptying the dock - doesn't work.

 

Did I miss something?

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749 Posts

09-18-2012

Slovakia

1569 Signins

27528 Page Views

  • Posts: 749
  • Registered: ‎09-18-2012
  • Location: Slovakia
  • Views: 27528
  • Message 4 of 7

Re:Lenovo T1s pro do not empty the dust box

2021-07-19, 12:11 PM

Hi @ marekzak,

 

I have requested an answer from the development team, will return to you after I will receive an update. thanks for contacting us,

 

Zuzana

 

Zuzana
Smart Home Community Lead


Welcome to the Community! If someone helped you today hit Like or accept a Solution!
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749 Posts

09-18-2012

Slovakia

1569 Signins

27528 Page Views

  • Posts: 749
  • Registered: ‎09-18-2012
  • Location: Slovakia
  • Views: 27528
  • Message 5 of 7

Re:Lenovo T1s pro do not empty the dust box

2021-07-21, 7:31 AM

Hi,

 

The robot cleaner can’t empty the basket automatically when the mopping module is installed. Please remove the mopping module and let us know. 

 

thanks,Zuzana

Zuzana
Smart Home Community Lead


Welcome to the Community! If someone helped you today hit Like or accept a Solution!
Looking for information about Lenovo products?

0 person found this solution to be helpful.

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3 Posts

07-16-2021

Czech Republic

9 Signins

15 Page Views

  • Posts: 3
  • Registered: ‎07-16-2021
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  • Message 6 of 7

Re:Lenovo T1s pro do not empty the dust box

2021-07-21, 7:34 AM
Hi, ye, thats the reason. Thank you!
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3262 Posts

01-08-2021

Philippines

258 Signins

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  • Message 7 of 7

Re:Lenovo T1s pro do not empty the dust box

2021-08-09, 23:51 PM

Hello marekzak,

 


Glad we're able to help.
Take care.

 


Regards, 
Lorenzo_Lenovo



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