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41 Posts

01-25-2019

United States of America

39 Signins

222 Page Views

  • Posts: 41
  • Registered: ‎01-25-2019
  • Location: United States of America
  • Views: 222
  • Message 11 of 18

Re:Lenovo smart plug and lenovo link app issue

2021-01-08, 23:40 PM

I am experiencing exactly the same issue. All my smart plugs have been removed from the Lenovo Link app. They cannot be controlled via Google Home nor Alexa. I uninstalled the app, but now I cannot find it on Google Play store to install it. Which app should I use to be able to control my smart plugs again please? 

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3 Posts

01-10-2021

United States of America

4 Signins

10 Page Views

  • Posts: 3
  • Registered: ‎01-10-2021
  • Location: United States of America
  • Views: 10
  • Message 12 of 18

Re:Lenovo smart plug and lenovo link app issue

2021-01-10, 9:30 AM
Trying to add  Lenovo Smart Plug ZG38C02544 to lenovo link pro app, but it can't find it no matter what I do, lenovo seriously doing this to all of the people that bought your smart plugs???

 

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1 Posts

01-11-2021

Australia

1 Signins

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  • Posts: 1
  • Registered: ‎01-11-2021
  • Location: Australia
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  • Message 13 of 18

Re:Lenovo smart plug and lenovo link app issue

2021-01-11, 0:39 AM

same here. Smart plug and bulb not working anymore. Lenovo link app only takes me to my account no matter what. Lenovo link app PRO would not connect to either plug or bulb. cannot reach anyone on phone - line just keeps on dying on me. this is bull**bleep**. Lenovo PLEASE FIX!

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2 Posts

01-13-2021

Australia

2 Signins

20 Page Views

  • Posts: 2
  • Registered: ‎01-13-2021
  • Location: Australia
  • Views: 20
  • Message 14 of 18

Re:Lenovo smart plug and lenovo link app issue

2021-01-13, 3:52 AM

Same! Did you figure it out?

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41 Posts

01-25-2019

United States of America

39 Signins

222 Page Views

  • Posts: 41
  • Registered: ‎01-25-2019
  • Location: United States of America
  • Views: 222
  • Message 15 of 18

Re:Lenovo smart plug and lenovo link app issue

2021-01-13, 17:36 PM

Lenovo Link app is now available again on Google Play, I downloaded it, and it fixed the issues I had before. 

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1 Posts

03-10-2021

Australia

2 Signins

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  • Posts: 1
  • Registered: ‎03-10-2021
  • Location: Australia
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  • Message 16 of 18

Re:Lenovo smart plug and lenovo link app issue

2021-03-10, 13:01 PM

I had my son’s Lenovo smart light - brought for Christmas- set up when it stopped working a few weeks later. Lenovo link pro and the other apps can’t complete the set up. So disappointing. Have brought a number of Lenovo products- two clocks, a smart plug, three globes. Cant even login to the **bleep** Lenovo link pro app. We love smart lights and devices but Will not

be buying Lenovo in the future 

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1 Posts

06-04-2021

United States of America

1 Signins

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  • Posts: 1
  • Registered: ‎06-04-2021
  • Location: United States of America
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  • Message 17 of 18

Re:Lenovo smart plug and lenovo link app issue

2021-06-04, 13:55 PM

It has been a year since this posted and still no FIX.  This is unacceptable, I have 6 smart plugs that are as worthless and Lenovo's word to bring this issue to closure.

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932 Posts

09-18-2012

Slovakia

1612 Signins

28678 Page Views

  • Posts: 932
  • Registered: ‎09-18-2012
  • Location: Slovakia
  • Views: 28678
  • Message 18 of 18

Re:Lenovo smart plug and lenovo link app issue

2021-06-08, 8:11 AM

Hi creeaper,

 

sorry to hear, your issue was not solved until now. Could you please share the exact issue you are experiencing. You can not add smart plugs to your app? I would like to help, please let me know, thanks

 

Zuzana

Zuzana
Smart Home Community Lead


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