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31 Posts

03-04-2012

Great Falls, MT

62 Signins

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  • Posts: 31
  • Registered: ‎03-04-2012
  • Location: Great Falls, MT
  • Views: 334
  • Message 1 of 4

Can't install load Sennheiser MM550 bluetooth drivers

2013-04-06, 12:47 PM

Hello.  I can't install/load Sennheiser MM550 bluetooth drivers.  I've successfully paired the device but get an error when it tries to load the drivers.  Now, I can't use headphones via bluetooth.  These headphones also come with a mic on them for telephone (and I'd assume Skype, etc.) use.

 

I have the Y480.

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31 Posts

03-04-2012

Great Falls, MT

62 Signins

334 Page Views

  • Posts: 31
  • Registered: ‎03-04-2012
  • Location: Great Falls, MT
  • Views: 334
  • Message 2 of 4

Bluetooth connection to Sennheiser MM550?

2013-04-09, 2:18 AM

After I pair my Sennheiser MM550 with my Y480, Windows fails to load the correct drivers.  Then, I get a message to use Broadcom Bluetooth Software but it fails and says "This program cannot upgrade your software.  Please contact the manufacturer of your Bluetooth device for support."

 

So....can Lenovo please provide me some support on this issue?  Thnx!!!

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111 Posts

03-11-2013

Singapore

394 Signins

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  • Posts: 111
  • Registered: ‎03-11-2013
  • Location: Singapore
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Re: Bluetooth connection to Sennheiser MM550?

2013-04-09, 11:52 AM
i assume windows 7?

Try loading the drivers found on the installation cd before trying to sync via bluetooth again. you may need to forget the headset first.

windows driver update, as awesome as it is, cant capture all devices available and their corresponding drivers.
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31 Posts

03-04-2012

Great Falls, MT

62 Signins

334 Page Views

  • Posts: 31
  • Registered: ‎03-04-2012
  • Location: Great Falls, MT
  • Views: 334
  • Message 4 of 4

Re: Can't install load Sennheiser MM550 bluetooth drivers

2013-04-14, 2:21 AM

OK. I found some updated drivers on Lenovo's website and it's now working.  No drivers came with the headphones...

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