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09-27-2020

PH

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Dead Pixel on Lenovo Legion Y540-15IRH

2020-10-17, 16:04 PM

Hi,

 

Good day everyone. I just bought my Lenovo Legion Y540 which is worth almost 1650 USD in our country. It's an RTX, i7 9th Gen Laptop with 1TB SSD. I am happy with the specs. Unfortunately, after 3 weeks of purchase, I notice a one dead pixel on my right hand side of my screen. It bothers me since first it's a my gaming laptop, and second it's quite new to my. I trusted Lenovo other than any brand, but of course I didn't expect that I will experience this dead pixel. Is there a possibility to request for the warranty on this case? Any help would be highly appreciated. Thank you.

 

 

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3277 Posts

12-22-2008

CA

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Re:Dead Pixel on Lenovo Legion Y540-15IRH

2020-10-17, 18:00 PM

Welcome to the forum.

 

Here is Lenovo's LCD display pixel policy - Idea/Lenovo laptops and tablets.  

 

If Lenovo in your country offers a 30-day return privilege on new systems then you may be able to return it under that policy and then order a replacement.


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