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12 Posts

09-08-2012

Westwood

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Failed configuring windows update y580

2012-09-24, 19:56 PM

I get the "failed configuring windows updates reverting changes" message when i try to update my computer, can someone please help with this? how can i make sure that the updates go through?

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7337 Posts

06-27-2008

United States of America

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Re: Failed configuring windows update y580

2012-09-24, 20:16 PM

'afternoon.

 

please check to see if KB2647753 is in your list of updates to be installed. if so, install it first, all by itself with no other updates selected. do any required reboot. once that one installs successfully, all of the others should succeed. this is a known Microsoft issue.

 

please do let us know if this works for you.

regards.


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7337 Posts

06-27-2008

United States of America

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Re: Failed configuring windows update y580

2012-09-24, 20:16 PM

'afternoon.

 

please check to see if KB2647753 is in your list of updates to be installed. if so, install it first, all by itself with no other updates selected. do any required reboot. once that one installs successfully, all of the others should succeed. this is a known Microsoft issue.

 

please do let us know if this works for you.

regards.


Community GuidelinesPrivate MessagingENDEESPTRUUACZ-SKTRMoto
Requests for individual support are not answered. If a post solves your issue, please mark it.

I am not a Lenovo employee

0 person found this solution to be helpful.

This helped me too

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12 Posts

09-08-2012

Westwood

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Re: Failed configuring windows update y580

2012-09-24, 21:04 PM

This worked!! thank you very much

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7337 Posts

06-27-2008

United States of America

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Re: Failed configuring windows update y580

2012-09-24, 21:07 PM

quite welcome!

glad to help get you going again. :)


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1 Posts

10-20-2012

NY

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Re: Failed configuring windows update y580

2012-10-20, 20:30 PM
thanks sarbin! it was driving me crazy and tech support had no clue what it was.
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7337 Posts

06-27-2008

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Re: Failed configuring windows update y580

2012-10-20, 21:03 PM

wrote:
thanks sarbin! it was driving me crazy and tech support had no clue what it was.

you're quite welcome, too.

glad to help. :)

 

and... welcome to the community!


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1 Posts

10-30-2012

Milpitas, CA

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Re: Failed configuring windows update y580

2012-10-30, 16:05 PM
Hi

Could you be more specific how to check if KB2647753 is installed? And how to install it?

I have very poor knowledge on this kind of things.

Thanks for help.
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9467 Posts

01-13-2008

United States of America

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Re: Failed configuring windows update y580

2012-10-30, 17:27 PM

Hello and welcome,

 

To check whether that update is already installed, open Windows Update - either via Control Panel or Start button, then typing Windows Update in the search box.  There's a "view update history" link on the left side of Windows Update.  You can look for the KB there.

 

To install it separately (to avoid the problem addressed in this thread): when Windows Update presents a list of updates to be installed, deselect all but that KB and let update run.  Then either check for updates again or just wait until it runs again on its own.  It should present the rest of the updates, and you can just let it proceed normally.

 

This all presumes you've selected "Check for updates but let me choose..." in the Windows Update "change settings" options.  Otherwise it will just try to install automatically and fail.

 

Z.


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1 Posts

11-22-2012

Liberty, SC

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Re: Failed configuring windows update y580

2012-11-22, 23:30 PM

Thank you so much, your solution worked!

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2 Posts

11-25-2012

San Antonio, TX

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Re: Failed configuring windows update y580

2012-11-25, 22:25 PM

Will this fix work with an Ideapad Z580 also?

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