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24 Posts

04-09-2009

Yonkers, NY 10704

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  • Posts: 24
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  • Location: Yonkers, NY 10704
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  • Message 101 of 146

Re: LENOVO Y500 BATTERY NOT CHARGING AFTER USING LENOVO'S BATTERY GAUGE CALIBRATION

2014-03-25, 12:30 PM
I have the same problem with my Y580 which is 18 months old.
If I remove the battery, plug in the charger and then plug in the battery,
Everything works fine.
My problems also started after running the battery calibration.
Lenovo won't talk to me because I'm out of warranty.
I would have paid CASH if there was a real solution to this problem.

Pete...
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2 Posts

03-29-2014

Pangasinan, Philippines

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  • Message 102 of 146

Re: LENOVO Y500 BATTERY NOT CHARGING AFTER USING LENOVO'S BATTERY GAUGE CALIBRATION

2014-03-29, 16:30 PM

i also have a problem on my y400 after using the battery gauge reset. i don't know what to do and my warranty is going to end the next month. :(

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46 Posts

12-27-2012

UAE

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  • Posts: 46
  • Registered: ‎12-27-2012
  • Location: UAE
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  • Message 103 of 146

Re: LENOVO Y500 BATTERY NOT CHARGING AFTER USING LENOVO'S BATTERY GAUGE CALIBRATION

2014-03-29, 17:21 PM

contact lenovo as soon as possible and have them repair it before your warrenty end, once your warrenty is gone you won`t be able to do anything about your defective laptop, but to repair it at your own cost.

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2 Posts

03-29-2014

Pangasinan, Philippines

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  • Posts: 2
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  • Location: Pangasinan, Philippines
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  • Message 104 of 146

Re: LENOVO Y500 BATTERY NOT CHARGING AFTER USING LENOVO'S BATTERY GAUGE CALIBRATION

2014-03-30, 15:01 PM

I lost my receipt(sorry for being clumsy), and i think my country doesn't cover the int'l warranty. i tried to ask on the provided lenovo service partner center near here and they ignored me because i don't have my receipt. btw this was bought on middle east.

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46 Posts

12-27-2012

UAE

76 Signins

336 Page Views

  • Posts: 46
  • Registered: ‎12-27-2012
  • Location: UAE
  • Views: 336
  • Message 105 of 146

Re: LENOVO Y500 BATTERY NOT CHARGING AFTER USING LENOVO'S BATTERY GAUGE CALIBRATION

2014-03-30, 17:07 PM

I am from middle east and live in UAE, where do you Live?, in UAE they don`t ask you for the receipt in the service center when I took mine there, not the shop, lenovo service center. try to get a hold of the lenovo themselves

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7 Posts

12-29-2012

Canada

17 Signins

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  • Posts: 7
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  • Location: Canada
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  • Message 106 of 146

Re: LENOVO Y500 BATTERY NOT CHARGING AFTER USING LENOVO'S BATTERY GAUGE CALIBRATION

2014-04-08, 5:10 AM

My battery charges, but has terrible battery life. It lasts maybe 30mins on a full charge, and suddenly discharges from ~50% straight to 6%. I never had this problem before I had power management set to "Optimize Battery Health" (i.e., max charging to 60%) for a while.

 

Called tech support, who took control of the laptop and did dust removal, uninstall/reinstall Lenovo Energy Management, etc. Then he started Battery Recalibration (full charge/full discharge) and told me to call back when it was done. Having read people's experiences here, I cancelled the process in fear of totally bricking the unit.

 

What should I do?

a) Follow tech guy's advice and do LEM's Battery Recalibration

b) Re-install Windows 8 and see if that makes a difference

c) Other suggestions?

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24 Posts

04-09-2009

Yonkers, NY 10704

24 Signins

148 Page Views

  • Posts: 24
  • Registered: ‎04-09-2009
  • Location: Yonkers, NY 10704
  • Views: 148
  • Message 107 of 146

Re: LENOVO Y500 BATTERY NOT CHARGING AFTER USING LENOVO'S BATTERY GAUGE CALIBRATION

2014-04-08, 16:35 PM

If your system had Windows 7 on it, do a restore back to Windows 7.

The Power Mangement in WIndows 8 doesn't work well with these notebooks.

 

Pete...

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7 Posts

12-29-2012

Canada

17 Signins

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  • Posts: 7
  • Registered: ‎12-29-2012
  • Location: Canada
  • Views: 143
  • Message 108 of 146

Re: LENOVO Y500 BATTERY NOT CHARGING AFTER USING LENOVO'S BATTERY GAUGE CALIBRATION

2014-04-08, 18:36 PM
Thanks, but I only have Windows 8. Is it LEM or the native power management that doesn't play well with the notebook?
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24 Posts

04-09-2009

Yonkers, NY 10704

24 Signins

148 Page Views

  • Posts: 24
  • Registered: ‎04-09-2009
  • Location: Yonkers, NY 10704
  • Views: 148
  • Message 109 of 146

Re: LENOVO Y500 BATTERY NOT CHARGING AFTER USING LENOVO'S BATTERY GAUGE CALIBRATION

2014-04-08, 20:36 PM

BOTH

 

There is also the motherboard which has a known defect that is caused by the LEM Battery Calibration.

Replacing the motherboard solves the problem until you run the battery cal again.

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1 Posts

04-16-2014

Brazil

1 Signins

11 Page Views

  • Posts: 1
  • Registered: ‎04-16-2014
  • Location: Brazil
  • Views: 11
  • Message 110 of 146

Re: LENOVO Y500 BATTERY NOT CHARGING AFTER USING LENOVO'S BATTERY GAUGE CALIBRATION

2014-04-16, 3:37 AM

This is so disappointing. 
I bought the notebook in the USA. Now I'm in Brazil and without warranty. 
How Lenovo can leave a serious problem as these happen? And do nothing to correct.

 

Never more I spend my money on this brand. : (

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