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08-28-2013

Riyadh, Saudi Arabia

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Lenovo Ideapad Y500 Fan Noise Problem

2013-08-28, 20:24 PM

Hi guys, this is my first post in these forums.

Now, I searched a lot for a solution to my problem, but now I'm creating this thread.

I got a Lenovo Ideapad Y500, and it worked really well for like a month, then I started hearing this really loud whirring noise and some vibration coming from the left side of the laptop, near the heat vents. I shut my laptop off and when I turned it back

on It was gone.

But now the noise is back and whenever I reboot my laptop is goes away but then it comes back after a while. Also, whenever I run the dust removal thingy in the Lenovo energy management app, It gets really loud then it goes away.

I don't really feel lots of air coming out from the vent on the leftside of the laptop. I think it might be a fan problem but my laptop stays around 45-65 Celsius mostly. I don't know how hot it runs when I play games, though. Any help on this unnatural whirring sound that starts after a while is really appreciated. :smileyindifferent:

 

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2834 Posts

08-01-2013

Bangalore

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  • Message 2 of 19

Re: Lenovo Ideapad Y500 Fan Noise Problem

2013-09-02, 11:38 AM

Hi TheMindlessZomb,

 

Welcome to Lenovo Community Forums!

 

I’m sorry to hear that the Y500 fan is generating noise whenever the computer is turned ON and Dust removal feature is enabled, this may be the issue with hardware.

 

I would Strongly Suggest Calling Technical Support for Assistance.

Click hereto open a link where you can select the country and get the exact contact support number, 

 

I’m sure they will be a great help, do post us back for further queries.

 

Best Regards

Shiva Kumar



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7 Posts

08-28-2013

Riyadh, Saudi Arabia

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  • Message 3 of 19

Re: Lenovo Ideapad Y500 Fan Noise Problem

2013-09-02, 16:52 PM

Thanks, I'll try calling them. Thanks for replying :). Oh and The Dust Removal feuture SOLVES the noise problem for a while, but then It comes back (the noise). Also, as long as I don't move it, the laptop stays quite, so moving the laptop  around sorta starts the noise. Weird, Right?

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7 Posts

08-28-2013

Riyadh, Saudi Arabia

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  • Message 4 of 19

Re: Lenovo Ideapad Y500 Fan Noise Problem

2013-09-04, 13:52 PM

Ok, I called lenovo support and they told me that my issue was sort of unique, I kinda expected that and that I'd have to deliver my laptop to one of their service centers, which I'm gonna do, So they could physically examine my laptop. I know there was no need to post this but I thought I'd let whoever's reading know!

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1 Posts

11-24-2013

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  • Message 5 of 19

Re: Lenovo Ideapad Y500 Fan Noise Problem

2013-11-24, 16:35 PM

can you please tell us what the service center said about the fan noise problem? Because, I hear the same noise too and it is gone when I use the dust removal feature....

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7 Posts

08-28-2013

Riyadh, Saudi Arabia

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  • Message 6 of 19

Re: Lenovo Ideapad Y500 Fan Noise Problem

2014-02-03, 20:28 PM
Sorry I didn't reply sooner. They told me my fan was faulty and replaced it. I got my laptop back in about a month.

0 person found this solution to be helpful.

This helped me too

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2834 Posts

08-01-2013

Bangalore

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  • Message 7 of 19

Re: Lenovo Ideapad Y500 Fan Noise Problem

2014-02-04, 10:46 AM

Hi,

 

I hope the issue is resolved and the computer is working as expected now. Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Cheers!

 

Shiva Kumar



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2834 Posts

08-01-2013

Bangalore

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  • Message 8 of 19

Re: Lenovo Ideapad Y500 Fan Noise Problem

2014-02-04, 10:48 AM

Hi Germander,

 

Welcome to Lenovo Community Forums!

 

I’m sorry to hear that the same issue has occurred in your Y500 Laptop as well. Hence I Strongly Suggest Calling Technical Support for Assistance, I’m sure they will be a great help.

 

Do post us back for further queries.

 

Best Regards

Shiva Kumar



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5 Posts

04-03-2014

United States

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  • Message 9 of 19

Re: Lenovo Ideapad Y500 Fan Noise Problem

2014-04-03, 19:55 PM

New computer, about a month now and this issue started for me in the 3rd or 4th week, ill probably give them a call and take it to a service center ( a month without a computer like the above mentioned seems far to long to replace a fan). Just like you guys mentioned the dust remover helps a bit then the issue comes back, stellar laptop over all tho

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2834 Posts

08-01-2013

Bangalore

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  • Message 10 of 19

Re: Lenovo Ideapad Y500 Fan Noise Problem

2014-04-04, 10:26 AM

Hi Blak_dice,

 

Welcome to Lenovo Community!

 

I’m sorry to hear that the same issue has occurred in your Y500 Laptop, please contact our Technical Support Team to get this issue resolved ASAP.

 

Do post us back for further queries.

 

Best Regards

Shiva Kumar



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