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8 Posts

01-09-2013

Bulgaria

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Re: Lenovo Ideapad Y500 Touchpad Not Working

2013-03-01, 14:21 PM

@Sputtid

 

No! It does not fix the keyboard.

When I spoke with support I told them that there are touchpad and keyboard issue. They replaced my touchpad with Synaptec one and I think my top cover is replaced too. Touchpad works fine since then - 1 week. But keyboard issue is still there. I hope that disabling USB always on will keep it stable, because I don't want to hear again about lenovo support and service. 

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81 Posts

12-15-2012

New York, NY

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  • Message 1022 of 1132

Re: Refunds

2013-03-04, 6:13 AM

Hi all,

 

I posted on January 31 that I had returned my laptop and customer service told me that it would take about 48 hours from the time the laptop was received and checked to get my refund. I'm happy to say that I did get the full refund, but just FYI I got it on March 1st. If it had turned around more quickly, I might have gone with a Y580, but I ended up going with another manufacturer instead.

 

Hope that you all finally have a working system! 

 

Best,

Judy

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34 Posts

12-29-2012

Hungary

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  • Message 1023 of 1132

Re: Lenovo Ideapad Y500 Touchpad Not Working

2013-03-04, 16:51 PM

This is bad news. Then I think I'll insist on getting a replacement rather than sending my machine in for repair again. Thanks for the information.

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9 Posts

02-25-2013

India

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  • Message 1024 of 1132

Re: Lenovo Ideapad Y500 Touchpad Not Working

2013-03-04, 17:00 PM

In Feb 2013 any one got a new Y500 notebook with put any trackpad issue, since i want to buy the Y500 notebook in the next week... ..please post the comments ....... :smileyindifferent:

 

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8 Posts

02-06-2013

Amsterdam

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  • Message 1025 of 1132

Re: Lenovo Ideapad Y500 Touchpad Not Working

2013-03-04, 17:27 PM

So i got my Y500 back friday 1-3-2013 with a new touchpad! And i dont have the problem anymore! It only took only 2 weeks :)

Ideapad Y500

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9 Posts

02-25-2013

India

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  • Message 1026 of 1132

Re: Lenovo Ideapad Y500 Touchpad Not Working

2013-03-04, 17:38 PM

Thanks for your reply, so you have orderd in feb 2013 , got the Y500 with out any trackpad issues...rt!!..

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248 Posts

02-21-2013

Ohio

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  • Message 1027 of 1132

Re: Lenovo Ideapad Y500 Touchpad Not Working

2013-03-04, 18:05 PM

Ordered my Y500 mid Febuary, received it and it has absolutely no track pad issues. Mine came with the Synaptics trackpad and it works perfectly.

___________________________________________________________________________________________________________________
Lenovo Ideapad Y500 | Intel® Core™ I7-3630M @2.4GHz | 8GB 1600MHz DDR3 RAM | Nvidia® Geforce™ GT 750M | 120GB Mushkin Atlas Deluxe mSATA SSD | 1TB Samsung Spinpoint M8 5400RPM HDD | 1080p Lenovo Display | Intel® Dual Band Wireless-AC 7260
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45 Posts

01-03-2013

Sweden

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  • Message 1028 of 1132

Re: Lenovo Ideapad Y500 Touchpad Not Working

2013-03-06, 13:51 PM

Received my laptop back from service today, and they seem they replaced it with another ELAN pad.

 

Scrolling and stuff does not work.

 

 

Edit: Everything works now, but I dont know what touchpad I have :P

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45 Posts

01-03-2013

Sweden

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  • Message 1029 of 1132

Re: Lenovo Ideapad Y500 Touchpad Not Working

2013-03-06, 15:58 PM

Nevemind

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5 Posts

02-27-2013

pune, india

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  • Message 1030 of 1132

Re: Lenovo Ideapad Y500 Touchpad Not Working

2013-03-06, 17:35 PM

Then could you please tell us what is ship date given on the box?

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