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7 Posts

04-06-2013

United States

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  • Message 1061 of 1132

Re: Lenovo Ideapad Y500 Touchpad Not Working

2013-04-11, 17:21 PM
Man I was hoping it would be fixed but upon receiving my laptop back, I tested for all but 5 minutes and touchpad stopped working. I don't get what the problem was.i see that they replaced with a Synaptics touchpad but still problem persists. Also, quality of repair is poor. Scratches on top lid and on the palm rest they replaced
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1 Posts

04-16-2013

Kolkata

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  • Message 1062 of 1132

Re: Lenovo Ideapad Y500 Touchpad Not Working

2013-04-16, 19:03 PM
Please Tell me friend can i go for it??
actualy i m very confused wheather to buy it or not due to the reviews about the touchpad.could u please tell me what is the shipping date given out of the box??
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1 Posts

04-16-2013

Bulgaria

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  • Message 1063 of 1132

Re: Lenovo Ideapad Y500 Touchpad Not Working

2013-04-16, 20:54 PM

Hello!

Yesterday I received Lenovo ideapad Y500(i5, geforce 650m),but have a problem with Touchpad ELAN for swift moment.Than the problem disappear.

 

Give me some advice!

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2 Posts

04-17-2013

pune

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  • Message 1064 of 1132

Re: Lenovo Ideapad Y500 Touchpad Not Working

2013-04-17, 10:03 AM

same problem. Is it ever gonna be fixed?? I bought this laptop for gaming ofcourse but I still feel the need of a good touchpad once in a while especially at the office.Lenovo its been 4 months now that this problem is being discussed and it definitely does not resonate with the professional image that your company boasts about. Please at least reply on the forums.. 

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16 Posts

04-21-2013

Richmond Va

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  • Message 1065 of 1132

Re: Lenovo Ideapad Y500 Touchpad Not Working

2013-04-21, 13:59 PM

Hello... I work for a computer upgrade company.

We carry this model of computer and I bought one as a replacement for my wife. I have also been having the same issue and have gone thru all of the suggested fixes here on the website. Currently I am working on trying to find a fix for this. It seems like it has been verified that it is a hardware issue. I have used old/new/no drivers with no success. I THINK I have found a fix. I am going to test this out for a few days and report back. If it is in fact a fix I will be posting a step by step fix as well as pictures on my works website free for anyone who is brave enough to pull apart there computer.

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46 Posts

12-27-2012

UAE

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  • Message 1066 of 1132

Re: Lenovo Ideapad Y500 Touchpad Not Working

2013-04-21, 14:54 PM

this would be great, I hope your fix work, this would be of great benifit especially to guys like me who are having difficutly having my laptop replaced from here. 

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16 Posts

04-21-2013

Richmond Va

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  • Message 1067 of 1132

Re: Lenovo Ideapad Y500 Touchpad Not Working

2013-04-23, 3:28 AM

This is what I have so far. It seems like there is a grounding issue or some sort of interference between the case and track pad.

 

I was able completely cover the underside of the track pad with electrical tape

 

Even letting the computer run up in temp with furmark and prime 95 for 30 minutes I still cannot duplicate the issue.

Again I say this might not be a fix for everyone but I will get a step by step up soon on a DIY fix.

 

Link to picture

 

Moderator note; picture(s) totalling >50K converted to link(s) Forum Rules

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12 Posts

04-08-2013

Manchester U.K

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  • Message 1068 of 1132

Re: Lenovo Ideapad Y500 Touchpad Not Working

2013-04-26, 8:30 AM

Any more news on this? It's THE single thing holding me back from ordering

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28 Posts

03-19-2013

Canada

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  • Message 1069 of 1132

Re: Lenovo Ideapad Y500 Touchpad Not Working

2013-04-26, 14:09 PM
If ordered directly from Lenovo, you should be fine.
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46 Posts

12-27-2012

UAE

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  • Message 1070 of 1132

Re: Lenovo Ideapad Y500 Touchpad Not Working

2013-04-26, 16:47 PM

a friend of mine is looking to enter the pc gaming arena, and I might sell mine to him, since he won`t be using the trackpad, only gaming mouse, it would suit his needs better, and then I will be able to get an asus. 

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