Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Lenovo NotebooksLenovo P, Y and Z series Notebooks
All Forum Topics
Options

1 Posts

01-16-2013

Iowa

3 Signins

41 Page Views

  • Posts: 1
  • Registered: ‎01-16-2013
  • Location: Iowa
  • Views: 41
  • Message 511 of 1132

Re: Lenovo Ideapad Y500 Touchpad Not Working

2013-01-16, 3:49 AM

I just received my Y500 in early January. I'm sending it in to have the touchpad replaced. This is my first laptop and initially I thought I just needed to get used to the touchpad, but after having the computer on for a while the touchpad becomes very dificult to use. It's very frustrating trying to use such an erratic input device. 

Reply
Options

15 Posts

01-07-2013

usa

51 Signins

559 Page Views

  • Posts: 15
  • Registered: ‎01-07-2013
  • Location: usa
  • Views: 559
  • Message 512 of 1132

Re: Lenovo Ideapad Y500 Touchpad Not Working

2013-01-16, 3:50 AM
dah5536,
If you look on page 42 of this excructiating long thread for a posting from mark_lenovo you will see the affected units have a build date before 11/28/12 and the elan touchpad.
Reply
Options

23 Posts

01-11-2013

Twin Cities, MN

137 Signins

741 Page Views

  • Posts: 23
  • Registered: ‎01-11-2013
  • Location: Twin Cities, MN
  • Views: 741
  • Message 513 of 1132

Re: Lenovo Ideapad Y500 Touchpad Not Working

2013-01-16, 3:53 AM

Grapevine Texas.  Just outside Dallas. That a repair depot.

 

 

Reply
Options

30 Posts

01-15-2013

Cleveland, OH

223 Signins

625 Page Views

  • Posts: 30
  • Registered: ‎01-15-2013
  • Location: Cleveland, OH
  • Views: 625
  • Message 514 of 1132

Re: Lenovo Ideapad Y500 Touchpad Not Working

2013-01-16, 4:00 AM
Ah. Thanks, kodabear. This is indeed a long thread and I just recently joined. It's hard to keep track of everything people have found out. I guess mine must have been manufactured before that date...
Reply
Options

15 Posts

01-07-2013

usa

51 Signins

559 Page Views

  • Posts: 15
  • Registered: ‎01-07-2013
  • Location: usa
  • Views: 559
  • Message 515 of 1132

Re: Lenovo Ideapad Y500 Touchpad Not Working

2013-01-16, 4:21 AM
dah5536,
If you slide out your battery, look underneath where your battery sits. It will have your serial number and a mfgdate. Mine is 121811 I.e. Nov 18, 2012. I missed a working laptop by 10 days!
Reply
Options

30 Posts

01-15-2013

Cleveland, OH

223 Signins

625 Page Views

  • Posts: 30
  • Registered: ‎01-15-2013
  • Location: Cleveland, OH
  • Views: 625
  • Message 516 of 1132

Re: Lenovo Ideapad Y500 Touchpad Not Working

2013-01-16, 5:08 AM
kodabear,
I just checked and my mfgdate says 12/11/24 which I guess means November 24, 2012. Missed it by 4 days!!!
Reply
Options

47 Posts

12-26-2012

Netherlands

324 Signins

1524 Page Views

  • Posts: 47
  • Registered: ‎12-26-2012
  • Location: Netherlands
  • Views: 1524
  • Message 517 of 1132

Re: Lenovo Ideapad Y500 Touchpad Not Working

2013-01-16, 6:57 AM

wrote:

Also, a question to everyone:  what model number of the Y500 does everyone have?  I have the 95412VU.  I saw that  had the same model number which made me wonder if the problem is only with this model number.


I have also 9541  build 25 nov 2012  tree days to early :(

 

Reply
Options

18 Posts

12-23-2012

Netherlands

144 Signins

537 Page Views

  • Posts: 18
  • Registered: ‎12-23-2012
  • Location: Netherlands
  • Views: 537
  • Message 518 of 1132

Re: Lenovo Ideapad Y500 Touchpad Not Working

2013-01-16, 7:01 AM

Just to add my name to the list.

I also have the touchpad (ELAN) issue.

The customer support desk will open in the Netherlands in one hour, and I'll conact them for repairs. I hope they are aware of the situation here.

Reply
Options

3 Posts

01-16-2013

Utah

9 Signins

50 Page Views

  • Posts: 3
  • Registered: ‎01-16-2013
  • Location: Utah
  • Views: 50
  • Message 519 of 1132

Re: Lenovo Ideapad Y500 Touchpad Not Working

2013-01-16, 7:27 AM

So I'm having the same touchpad issues that y'all are having with my Y500 95412VU. Elan touchpad, manufactured in November.

Is this something that a bios update or anything along those lines will fix? Or am I going to have to send the whole laptop back in? I'd really prefer not to do that as I'm tied up with this thing for college courses. It would make life interesting without it...

 

 

Reply
Options

6 Posts

01-10-2013

los angeles

47 Signins

293 Page Views

  • Posts: 6
  • Registered: ‎01-10-2013
  • Location: los angeles
  • Views: 293
  • Message 520 of 1132

Re: Lenovo Ideapad Y500 Touchpad Not Working

2013-01-16, 7:30 AM

Can anyone post their idle cpu temps?  I replaced my first Y500 due to CPU overheating issues.. the first one would go up to 90c during gaming and 50-60 during idle...  I'm wondering if idle temps at 40c is normal.  Sorry for posting on the touchpad topic.

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms