Hello again all! Its been some time since my last update... I've been traveling in my job and have not had much time on my hands EXCEPT a few hours to wrestle with my new computer and its periodically lousy touchpad...
Anyway, here is my summary:
- recieved my computer monday 14th of january
- touchpad worked ok for a couple of days, then started to go completely crazy (as we all have experienced by now)
- found this thread and decided to follow nismos example, due to two reasons; hate sending stuff back and needed the computer for the trip I'm on now.
- first attempt was to isolate with tape, worked for 3 days or so, then back to crap-mode
- second attempt was removing the silver tape, worked for 5 minutes or so
- third, and possibly final (?), attemp is to again follow in nismos footsteps by moving the silver tape to reach ACTUAL METAL PARTS THAT CONDUCT ELECTRICITY. Dont know why I didnt realize it while opening up the well constructed and beautiful piece of hardware earlier... Have been working well for 3 days now (about 3 hours use each day).
I have only shortly been in touch with Lenovo's support here in Sweden to ask them how to handle my defective unit. They were unsure if I should send it to them or to the store where I actually bought the unit. I called the store and they immediately sent me a return slip. Havent used it yet but would prefer to handle the issue directly with Lenovo. Anyway, I have nothing negative to say about the support organization this far, as I havent pushed the issue.
MARK: its good that you are communicating with us! I want to point out that my unit is manufactured 12/12/01 according to the sticker under the battery. The serial number is CB19989850. Use this information! I have a degree in system-on-chip electronics and I like betting on sports. I would like to place a huge bet on that this fault is depending on either internal errors in ALL ELAN touchpads or incorrect grounding. What kind of odds can you give me on this? ;-)
Note: I dont want to make you guys (Lenovo) to look like a bunch of d-bags. Neither do I want you (Lenovo) to treat us customers as fakers or whiners. My goal is to make these defective units work again. If I can assist you in any way, please help me do so!