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9380 Posts

11-27-2007

Slovakia

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  • Message 831 of 1132

Re: Lenovo Ideapad Y500 Touchpad Not Working

2013-01-31, 17:07 PM

wrote:
haha just imagine if they spent all this time moderating as they do working on fixing their products... they actually would have happy customers!

Unfortunately that's unrealistic because whilst browsing the boards you will have noticed that none of the moderators are Lenovo employees, just volunteers keeping the place running within the rules and in an orderly manner.

 

Edit;  it seems that some members wish, through not adhering to the forum rules, that this thread be locked which wouldn't unfortunately be to the benefit of any member or Lenovo.

 

"Inflammatory, or unnecessarily argumentative postings will be considered trolling. Extended debate with moderators or admins over their decisions with regard to moderation of posts is considered trolling. Do not subvert threads. No vendetta posts, or online campaigning. It is acceptable to state concern for how a particular Lenovo policy, performance, or procedure does or does not meet the expectation of a particular member, but it is not acceptable to use this forum in an attempt to broadly organize or incite members en mass, to cancel orders, return systems, undertake legal action or otherwise disrupt the normal business processes of Lenovo."

 

Thanks in advance

Andy  

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9380 Posts

11-27-2007

Slovakia

15518 Signins

2040239 Page Views

  • Posts: 9380
  • Registered: ‎11-27-2007
  • Location: Slovakia
  • Views: 2040239
  • Message 832 of 1132

Re: Lenovo Ideapad Y500 Touchpad Not Working

2013-01-31, 17:13 PM

Andy  

______________________________________


Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points

Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos

Please add your type, model number and OS to your signature, it helps to help you.

Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more.

FYI Unsolicited Personal Messages will be ignored.

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PepperonI blog 

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47 Posts

12-26-2012

Netherlands

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  • Message 833 of 1132

Re: Lenovo Ideapad Y500 Touchpad Not Working

2013-01-31, 17:27 PM

Maybe You can tell the real Lenovo people to inform us better?

One message every 20 pages is not that much!

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7 Posts

01-28-2013

USA

66 Signins

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  • Message 834 of 1132

Re: Lenovo Ideapad Y500 Touchpad Not Working

2013-01-31, 17:28 PM

Well, they certainly are busy moderating...They don't want me to post a link here to a slashdot article that discusses this issue...guess I'll have to post the link as many other places as possible...

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67 Posts

01-16-2013

USA

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  • Message 835 of 1132

Re: Lenovo Ideapad Y500 Touchpad Not Working

2013-01-31, 19:07 PM
ouch not getting compensated for defending lenovo- now i feel kind of bad :/

however, that does not excuse the poor and inconsistent communication coming from team lenovo

Lastly, I will be sure to more closely adhere to the rules- all of which could have been avoided with a simple decision in the company to do something about the problem and make it known someone is listening and trying to save their customers from going elsewhere
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16 Posts

01-10-2013

Tel aviv

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  • Message 836 of 1132

Re: Lenovo Ideapad Y500 Touchpad Not Working

2013-01-31, 19:28 PM

First of all thank you for Deleting my message (I hope this one will make the cut)

 

I may have been a little blunt but in our time its sad but threats and making noise is the only way to get things done. We have 80 Pages of people asking nicely for Lenovo to step up and help us with the issue, and man up to the problem of the touch pad and:

 

1) Send out a Recall

2) Stop sending bad products

 

I am sorry but 2 post from 20 pages apart is not called really helping.

 

Moderator Note; post edited.

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4 Posts

01-21-2013

Michigan

5 Signins

37 Page Views

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  • Location: Michigan
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  • Message 837 of 1132

Re: Lenovo Ideapad Y500 Touchpad Not Working

2013-01-31, 23:36 PM

Been a week since UPS delivered my return. Still no refund on my Amex. Anyone know how long refunds take to post once Lenovo receives the returned laptop?

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5 Posts

01-23-2013

United States

15 Signins

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  • Message 838 of 1132

Re: Lenovo Ideapad Y500 Touchpad Not Working

2013-02-01, 0:54 AM
It took mine about 2 weeks or about 10 business days.
Posted info here :
http://forums.lenovo.com/t5/IdeaPad-Y-U-V-Z-and-P-series/Y500-Issues-and-post-sales-reps/m-p/1002693
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6182 Posts

06-27-2008

United States of America

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  • Message 839 of 1132

Re: Lenovo Ideapad Y500 Touchpad Not Working

2013-02-01, 3:15 AM

Community GuidelinesSearchPrivate MessagingENDEESPTRUUACZ-SKTRMoto
PM requests for individual support are not answered. If a post solves your issue, please mark it so.

I am not a Lenovo employee

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81 Posts

12-15-2012

New York, NY

190 Signins

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  • Message 840 of 1132

Re: Lenovo Ideapad Y500 Touchpad Not Working

2013-02-01, 4:20 AM

I just sent mine back today. The guy at post-sales told me it would take 48 hours from receipt to credit my account. Guess not. I was going to buy a Y580, but I don't think I can deal with Lenovo much longer.

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