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08-28-2013

Riyadh, Saudi Arabia

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Lenovo Service Centers Question

2013-09-04, 13:59 PM

Hi, I got this Lenovo Ideapad Y500, and I encountered A problem (the forum post here: http://forums.lenovo.com/t5/IdeaPad-Y-U-V-Z-and-P-series/Lenovo-Ideapad-Y500-Fan-Noise-Problem/td-p/1219710) and called customer and they told me to deliver my  laptop to one of thier service centers. I'll do that but I have a question: Do they acces the data stored on the laptop hard disk? I ask this because I have some family photos on it and don't want other people viewing them. Thanks in advance for the answer.

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4469 Posts

04-22-2013

Philippines

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Re: Lenovo Service Centers Question

2013-09-04, 14:57 PM

Hi TheMindlessZomb,

 

Thanks for using Lenovo Community Forums!

 

AFAIK They will only check the things that may contribute to the problem.

   But I believe one of their Disclaimers were to create a back up of everything or at least important things prior to sending it for repair.

 

  But don't worry about your private documents, if it is a hardware concern, I don't think they will have to change or view anything within Windows.

 

Best Regards

Solid Cruver



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