English Community

Lenovo NotebooksLenovo P, Y and Z series Notebooks
All Forum Topics

7 Posts


Riyadh, Saudi Arabia

7 Signins

70 Page Views

  • Posts: 7
  • Registered: ‎08-28-2013
  • Location: Riyadh, Saudi Arabia
  • Views: 70
  • Message 1 of 2

Lenovo Service Centers Question

2013-09-04, 13:59 PM

Hi, I got this Lenovo Ideapad Y500, and I encountered A problem (the forum post here: http://forums.lenovo.com/t5/IdeaPad-Y-U-V-Z-and-P-series/Lenovo-Ideapad-Y500-Fan-Noise-Problem/td-p/1219710) and called customer and they told me to deliver my  laptop to one of thier service centers. I'll do that but I have a question: Do they acces the data stored on the laptop hard disk? I ask this because I have some family photos on it and don't want other people viewing them. Thanks in advance for the answer.

Solved! See the solution

4469 Posts



3830 Signins

254594 Page Views

  • Posts: 4469
  • Registered: ‎04-22-2013
  • Location: Philippines
  • Views: 254594
  • Message 2 of 2

Re: Lenovo Service Centers Question

2013-09-04, 14:57 PM

Hi TheMindlessZomb,


Thanks for using Lenovo Community Forums!


AFAIK They will only check the things that may contribute to the problem.

   But I believe one of their Disclaimers were to create a back up of everything or at least important things prior to sending it for repair.


  But don't worry about your private documents, if it is a hardware concern, I don't think they will have to change or view anything within Windows.


Best Regards

Solid Cruver

Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

0 person found this solution to be helpful.

This helped me too

Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop





No, I don’t want to share ideas Yes, I agree to these terms