English Community

Lenovo NotebooksLenovo P, Y and Z series Notebooks
All Forum Topics
Options

2 Posts

02-27-2013

London, England

9 Signins

36 Page Views

  • Posts: 2
  • Registered: ‎02-27-2013
  • Location: London, England
  • Views: 36
  • Message 1 of 9

Lenovo Y500 Ultrabay options

2013-02-27, 18:14 PM

Hi,

 

I am interesting in buying a removable graphics card for my laptop Y500 but I am living in the UK,

so does anyone know when exactly it will be released in the UK?

I've tried to use the USA site to order it online but my address here is invalid.

 

Thanks.

Reply
Options

3 Posts

02-27-2013

UK

4 Signins

30 Page Views

  • Posts: 3
  • Registered: ‎02-27-2013
  • Location: UK
  • Views: 30
  • Message 2 of 9

Re: Lenovo Y500 Ultrabay options

2013-02-27, 19:38 PM
I'm in the exact same position. I live in London and bought this laptop being advertised with the ability to upgrade to sli graphics. I feel that UK customer service is terrible compared to lenovo USA and even Canada. Can someone, preferably a lenovo rep, please tell us when ANY of the ultrabay options will be available in the UK?

Cheers
Reply
Options

4 Posts

02-28-2013

Glasgow

25 Signins

83 Page Views

  • Posts: 4
  • Registered: ‎02-28-2013
  • Location: Glasgow
  • Views: 83
  • Message 3 of 9

Re: Lenovo Y500 Ultrabay options

2013-02-28, 9:41 AM

Hi there 

 

Same problem here as well. Bought my Y500 last Friday, it came with the optical drive but would ideally want the extra HDD caddy and the SLI card. I cannot find either in the UK. Hopefully, since it is a fairly new machine that the accessories will slowly start to appear on the market, but generally I have been far from impressed by the customer service/the UK website in general. 

 

It's a shame because so far I absolutely love the laptop. 

Reply
Options

3 Posts

02-27-2013

UK

4 Signins

30 Page Views

  • Posts: 3
  • Registered: ‎02-27-2013
  • Location: UK
  • Views: 30
  • Message 4 of 9

Re: Lenovo Y500 Ultrabay options

2013-03-04, 15:47 PM
Can someone preferably from lenovo please tell us when the ultrabay options will be available for us in the UK.
Reply
Options

3 Posts

02-27-2013

UK

4 Signins

30 Page Views

  • Posts: 3
  • Registered: ‎02-27-2013
  • Location: UK
  • Views: 30
  • Message 5 of 9

Re: Lenovo Y500 Ultrabay options

2013-03-13, 13:37 PM
Bump
Reply
Options

4 Posts

02-28-2013

Glasgow

25 Signins

83 Page Views

  • Posts: 4
  • Registered: ‎02-28-2013
  • Location: Glasgow
  • Views: 83
  • Message 6 of 9

Re: Lenovo Y500 Ultrabay options

2013-03-27, 12:36 PM

BUMP

Reply
Options

24 Posts

03-27-2013

London

64 Signins

227 Page Views

  • Posts: 24
  • Registered: ‎03-27-2013
  • Location: London
  • Views: 227
  • Message 7 of 9

Re: Lenovo Y500 Ultrabay options

2013-04-11, 7:32 AM

Same here. Lenovo UK told me they don't sell the SLI version or the SLI addon in the UK. They only responded by Twitter!

 

It's disgusting that they can give an SLI version to Techradar UK to review and then not actually sell it. Even many product descriptions in the UK mention it such as the one on Amazon.

 

Not good enough Lenovo, and the least you can do is respond with an explanation on here of via email rather than 150 characters in Twitter!

Reply
Options

12 Posts

04-08-2013

Manchester U.K

68 Signins

315 Page Views

  • Posts: 12
  • Registered: ‎04-08-2013
  • Location: Manchester U.K
  • Views: 315
  • Message 8 of 9

Re: Lenovo Y500 Ultrabay options

2013-04-11, 21:38 PM

I'm looking at other brands of laptop now after the abysmal support from Lenovo.

 

 I have asked their customer support (I'm also in the U.K) who told me laptops can't have their graphics cards updated - so well done to whoever trains them on products!

 

  I asked on twitter and was pointed toward the single graphics card option on the website. When I tweeted back that I was specifically asking about dual graphics, it went unanswered.

 

 I posted on here around a week ago now, and have since bumped my post, but so far, no one here who represents Lenovo has bothered to answer the question either.

 

 It is pathetic that as a potential customer, I'm left ignored or misinformed. I've dealt with many electroncis companies over the years because of my work, and never had such shoddy customer service as this. And this is just me asking some questions. I dread to think what it would be like if I needed help with a faulty product.

 

 I see in the states at least (?) they are starting to come through with the GT750M now. I reckon with some good fortune, we'll see that some time in 2014.

 

 Meanwhile, I fairly confident you'd have a good case to put to trading standards, as they clearly advertise the laptop as being able to run SLI, but if you bought one, you can't actually use that functionality at all in the U.K. False advertising right there.

Reply
Options

24 Posts

03-27-2013

London

64 Signins

227 Page Views

  • Posts: 24
  • Registered: ‎03-27-2013
  • Location: London
  • Views: 227
  • Message 9 of 9

Re: Lenovo Y500 Ultrabay options

2013-04-12, 8:52 AM

I agree. I also asked them if the 750m will be coming to the UK and they said they have no plans. I'd be peeved if I bought one and THEN it turns out they do release it.

 

Lenovo, I suggest you reply with a plan to supply SLI add-ons to the UK or I WILL be forwarding a complaint to Trading Standards.

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete