Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Lenovo NotebooksLenovo P, Y and Z series Notebooks
All Forum Topics
Options

6 Posts

10-10-2017

United Kingdom of Great Britain and Northern Ireland

7 Signins

35 Page Views

  • Posts: 6
  • Registered: ‎10-10-2017
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 35
  • Message 1 of 7

Lenovo Z50 driver problem

2017-10-10, 19:26 PM

Hi

 

I have a Lenovo Z50 running Windows 10 Home which I am trying to hook up to an Arduino Uno.

When I attach the Arduino to the laptop, Device Manager shows it in the Other Devices section with an exclamation mark suggesting the drivers need to be updated.

However, every time I try to update the drivers I get the attached error (Drivererror.jpg).

 

When I attach the board to a different computer also running Windows 10 Home, it works just fine

 

Does anyone have any ideas that might help me here ?  I've tried turning off the signed drivers requirement and safeboot but to no avail

 

Thanks

Ben

 

Reply
Answer
Options

5402 Posts

05-09-2013

United States of America

6273 Signins

19373 Page Views

  • Posts: 5402
  • Registered: ‎05-09-2013
  • Location: United States of America
  • Views: 19373

Re: Lenovo Z50 driver problem

2017-10-11, 23:19 PM

Try not connecting to the internet temporarily. Uninstall the Arduino driver with delete if the option is presented. Then run Sketch from the uncompressed zip file. Plug your board. Windows will install the driver from the uncompressed folder. Check if you can run some basic example program after selecting the board, processor, and com port from the tools menu.

If you still could not run the examples using your board, try contacting Arduino. If they run, then you may have to disable windows update so that the driver will not be replaced automatically.

Reply

Replies(6)
Options

5402 Posts

05-09-2013

United States of America

6273 Signins

19373 Page Views

  • Posts: 5402
  • Registered: ‎05-09-2013
  • Location: United States of America
  • Views: 19373
  • Message 2 of 7

Re: Lenovo Z50 driver problem

2017-10-11, 4:46 AM

You have actually three options: the web editor, IDE (Windows installer), and IDE (Zip). You can try the zip version but first try to uninstall the previous one. The driver for your board will be auto-detected and installed but you have to select the board that you have in the Tools menu.

Reply
Options

6 Posts

10-10-2017

United Kingdom of Great Britain and Northern Ireland

7 Signins

35 Page Views

  • Posts: 6
  • Registered: ‎10-10-2017
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 35
  • Message 3 of 7

Re: Lenovo Z50 driver problem

2017-10-11, 8:56 AM

Brilliant - thank you so much for the reply as this has been driving me nuts for days.

I'll give it a go when I get back from work and let you know what happens.

Ben

Reply
Options

6 Posts

10-10-2017

United Kingdom of Great Britain and Northern Ireland

7 Signins

35 Page Views

  • Posts: 6
  • Registered: ‎10-10-2017
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 35
  • Message 4 of 7

Re: Lenovo Z50 driver problem

2017-10-11, 22:06 PM

Hi

I tried the Zip install and have exactly the same problem

Reply
Answer
Options

5402 Posts

05-09-2013

United States of America

6273 Signins

19373 Page Views

  • Posts: 5402
  • Registered: ‎05-09-2013
  • Location: United States of America
  • Views: 19373
  • Message 5 of 7

Re: Lenovo Z50 driver problem

2017-10-11, 23:19 PM

Try not connecting to the internet temporarily. Uninstall the Arduino driver with delete if the option is presented. Then run Sketch from the uncompressed zip file. Plug your board. Windows will install the driver from the uncompressed folder. Check if you can run some basic example program after selecting the board, processor, and com port from the tools menu.

If you still could not run the examples using your board, try contacting Arduino. If they run, then you may have to disable windows update so that the driver will not be replaced automatically.

0 person found this solution to be helpful.

This helped me too

Reply
Options

6 Posts

10-10-2017

United Kingdom of Great Britain and Northern Ireland

7 Signins

35 Page Views

  • Posts: 6
  • Registered: ‎10-10-2017
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 35
  • Message 6 of 7

Re: Lenovo Z50 driver problem

2017-10-12, 11:55 AM

Thank you again for taking time to reply. I will try this from home tonight and report back.

Reply
Options

6 Posts

10-10-2017

United Kingdom of Great Britain and Northern Ireland

7 Signins

35 Page Views

  • Posts: 6
  • Registered: ‎10-10-2017
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 35
  • Message 7 of 7

Re: Lenovo Z50 driver problem

2017-10-14, 13:10 PM
I have good news.

I decided that I seriously disliked the configuration of my laptop - it was full of horrible Lenovo software and was outrageously slow and locked down.

So last night I decided to bite the bullet, backup my documents and rebuild the laptop from scratch.

When I plugged my Arduino board into the laptop after the rebuild, it worked beautifully.

So I believe I had something very wrong in my installation of Windows that came when I bought the laptop.

Anyway - I am happily playing away with my Arduino board now, and as a bonus, I am liking my laptop for the first time ever.

Thank you so much for the helpful responses during this problem that i have had.

I hope our paths cross again :)
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms