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5 Posts

05-07-2014

Poland

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Lenovo Z710 Battery Plugged in Not Charging Problem

2014-05-07, 8:44 AM

Hello I have problem with my battery. When i unplug AC power laptop is not started. It's running only when the AC is plugged in. Mabe it's a problem  with windows 8.1.

 

Did anyone has this probelem before?

Please help.

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5 Posts

05-07-2014

Poland

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Re: Lenovo Z710 Battery Plugged in Not Charging Problem

2014-05-08, 15:20 PM

I was on my login screen and then hold the power button down for 10 seconds. System is restarted and now status for battery is plugged in charging. Now is 1% but i done restart a while ago.

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4469 Posts

04-22-2013

Philippines

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Re: Lenovo Z710 Battery Plugged in Not Charging Problem

2014-05-07, 16:34 PM

hi MlodyDziura,

 

Welcome to Lenovo Community Forums!

 

Can you Verify that when the Computer is Plugged in and Turned on the battery icon on the lower right states that it is Plugged in not Charging.

      And how many Percent it says on the status.

 

Thanks

Solid Cruver



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5 Posts

05-07-2014

Poland

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Re: Lenovo Z710 Battery Plugged in Not Charging Problem

2014-05-07, 16:53 PM

Yes, when the Computer is Plugged in and Turned on the battery icon says Plugged in not Charging.

And there is 0%.

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4469 Posts

04-22-2013

Philippines

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Re: Lenovo Z710 Battery Plugged in Not Charging Problem

2014-05-07, 16:57 PM

hi MlodyDziura,

 

I suggest You call Lenovo Technical Support for Assistance on this.

    This may be an issue on the physical battery itself.

Lenovo Technical Support Hotlines

 

Regards

Solid Cruver



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5 Posts

05-07-2014

Poland

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Re: Lenovo Z710 Battery Plugged in Not Charging Problem

2014-05-08, 15:20 PM

I was on my login screen and then hold the power button down for 10 seconds. System is restarted and now status for battery is plugged in charging. Now is 1% but i done restart a while ago.

0 person found this solution to be helpful.

This helped me too

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11 Posts

12-18-2014

Romania

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Re: Lenovo Z710 Battery Plugged in Not Charging Problem

2014-12-18, 19:33 PM

Hello,

 

I had the same problem few days ago and I managed to solve it.

 

I just simply turned off the laptop and after this I just removed and plugged again the battery.

 

This worked on my case.

 

Cheers,

Jacob

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1 Posts

04-20-2015

California

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Re: Lenovo Z710 Battery Plugged in Not Charging Problem

2015-04-20, 4:12 AM

Hi I unplugged my computer and removed my battery, and now my computer still says 0%, not charging.  In addition, when my computer restarted, I got the error message that I have an "unauthorized battery." Any ideas for how to fix this?

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33 Posts

08-27-2014

Slovenia

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Re: Lenovo Z710 Battery Plugged in Not Charging Problem

2016-11-03, 20:01 PM

Unexpected!

Tried all imaginable but it did not help.

Brought Z710 to repair shop. What did they find?

This computer has a separate battery board, apart from the main board.

They cleaned it from dust with alcohol,

AND THE IT WORKED!!!

 

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