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3508 Posts

04-02-2014

Mexico

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  • Message 11 of 41

Re: Lenovo ideapad Y510p SLI Crashing

2014-06-22, 17:05 PM
I mentioned in one of my comments above. Here again,

When a crash happens,
Can you please go to Control Panel >> Administrative Tools >> Event Viewer
In there check in the Windows Logs, what is the error/warning displayed at crash time.
You may see the error/warning in the Application or System log.

Please post a screenshot if you find the error.
---------------------------------
Current System - Lenovo Y720
Y720 REVIEW - Youtube Link (Opens in New Tab)
If your experience was good today, please feel free to give KUDOS. It Ain't Over, 'til it's over.
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15 Posts

06-22-2014

Denmark

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  • Message 12 of 41

Re: Lenovo ideapad Y510p SLI Crashing

2014-06-22, 17:10 PM
Screen driver nvlddmkm has stopped answering and has been recovered.

This seems like the only thing I can find.
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15 Posts

06-22-2014

Denmark

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  • Message 13 of 41

Re: Lenovo ideapad Y510p SLI Crashing

2014-06-23, 13:49 PM
Anyone with a idea to fix this? Or shall I goto the store and ask them about sending it to the service center?
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3508 Posts

04-02-2014

Mexico

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  • Message 14 of 41

Re: Lenovo ideapad Y510p SLI Crashing

2014-06-23, 13:55 PM

Before going to the store, I would recommend that you restore your system to the factory settings and try to play.

 

I hope that fixes the problem, if not, then you can definitely send your laptop for repairs.

Lenovo will also try to restore your system first, so you will anyways loose the data. Its better if you create a backup of your important files and do a restore yourself.

 

After restore, install all important updates and the latest graphics drivers before playing any game.

---------------------------------
Current System - Lenovo Y720
Y720 REVIEW - Youtube Link (Opens in New Tab)
If your experience was good today, please feel free to give KUDOS. It Ain't Over, 'til it's over.
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15 Posts

06-22-2014

Denmark

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  • Message 15 of 41

Re: Lenovo ideapad Y510p SLI Crashing

2014-06-24, 7:32 AM
Just done that 2 days ago, didnt fix anything.. :/
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3508 Posts

04-02-2014

Mexico

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  • Message 16 of 41

Re: Lenovo ideapad Y510p SLI Crashing

2014-06-24, 12:58 PM

So, did you do a refresh or a complete restore?

 

There are 2 different options in Win 8.1

---------------------------------
Current System - Lenovo Y720
Y720 REVIEW - Youtube Link (Opens in New Tab)
If your experience was good today, please feel free to give KUDOS. It Ain't Over, 'til it's over.
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15 Posts

06-22-2014

Denmark

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  • Message 17 of 41

Re: Lenovo ideapad Y510p SLI Crashing

2014-06-24, 13:15 PM
Complete restore. Used the recovery button on the side of my lenovo.
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3508 Posts

04-02-2014

Mexico

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  • Posts: 3508
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  • Message 18 of 41

Re: Lenovo ideapad Y510p SLI Crashing

2014-06-24, 13:38 PM

Ok Albers. I guess you should contact Lenovo support then since the software fixes dont seem to be working for your case.

 

It should be a hardware issue with the Ultrabay GPU.

---------------------------------
Current System - Lenovo Y720
Y720 REVIEW - Youtube Link (Opens in New Tab)
If your experience was good today, please feel free to give KUDOS. It Ain't Over, 'til it's over.
Reply
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15 Posts

06-22-2014

Denmark

27 Signins

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  • Posts: 15
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  • Message 19 of 41

Re: Lenovo ideapad Y510p SLI Crashing

2014-06-24, 13:51 PM
Alright will contact the company where I bought it.
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7 Posts

07-13-2014

Malaysia

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  • Message 20 of 41

Re: Lenovo ideapad Y510p SLI Crashing

2014-08-18, 13:29 PM

im having the exact problem as you, have u visited the store? have they rectify your problem?

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