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4 Posts

12-01-2017

India

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  • Posts: 4
  • Registered: ‎12-01-2017
  • Location: India
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Lenovo z580 adaptor issue

2017-12-01, 18:39 PM

Hi,

 

I have bought a Lenovo z580(i3 processor, 500GB HDD, 4GB RAM, 20V, 3.25A) 5years back and it has been working fine till 2 yrs until my adaptor got burst due to power fluctuations. Later I have purchased a new Lenovo adaptor-20V, 3.25A Power Specs, and I have noticed a wierd behaviour with it. The adaptor don't work when I connect it to a plug port at home but it works in the service shop. When I tried to switch on the adaptor in one of my friends home, again it didn't get on. I'm really worried what might be the problem. ADAPTOR DETAILS:

P/N 36001651

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4308 Posts

11-18-2012

United States of America

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  • Posts: 4308
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Re: Lenovo z580 adaptor issue

2017-12-01, 18:47 PM
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4308 Posts

11-18-2012

United States of America

9980 Signins

610541 Page Views

  • Posts: 4308
  • Registered: ‎11-18-2012
  • Location: United States of America
  • Views: 610541
  • Message 3 of 3

Re: Lenovo z580 adaptor issue

2017-12-02, 17:31 PM

Welcome to the Lenovo Community !

 

When you have it connected at home have you tried moving the cords around?  Possibly there is a break in the wires that just happened to connect when plugged in at the shop.

 

Another thing to try is to use a voltmeter to double check the adapter's output.  If the adapter is correctly outputting the correct voltage then the problem might be the DC power jack on the laptop.  Possibly the jack was making contact when it was in the shop due to the way the laptop was positioned.  If you do not have a voltmeter then see if a local repair shop will check the adapter for you.  Given the age of the laptop, a faulty power port is not uncommon. 

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