Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Lenovo NotebooksLenovo P, Y and Z series Notebooks
All Forum Topics
Options

5 Posts

02-18-2017

United States of America

5 Signins

58 Page Views

  • Posts: 5
  • Registered: ‎02-18-2017
  • Location: United States of America
  • Views: 58
  • Message 1 of 7

My Ideapad Z510 loses WiFi connection - 2 other laptops in the house do not have this problem

2017-02-18, 1:06 AM

I have a Lenovo Ideapad Z510 running Windows 10.  When I connect to the internet via Wifi after a few minutes, it loses connection.

This happens more when I am upstairs in the house. Sometime it does not connect at all.  But when I take the laptop downstairs, and restart the laptop, sometimes it connects, some other times I have to disable and re-enable the connection setting before it connects again.

 

We have 2 other brands of laptops in the house and they don't have this issue.  Can someone please help.

 

Thanks

C1578

Reply
Options

2509 Posts

04-17-2014

United States of America

3465 Signins

42840 Page Views

  • Posts: 2509
  • Registered: ‎04-17-2014
  • Location: United States of America
  • Views: 42840
  • Message 2 of 7

Re: My Ideapad Z510 loses WiFi connection - 2 other laptops in the house do not have this problem

2017-02-18, 4:37 AM

Try installing this driver: http://pcsupport.lenovo.com/us/en/products/Laptops-and-netbooks/IdeaPad-Z-Series-laptops/IdeaPad-Z510-Notebook/downloads/DS103867


Regards,
Eric Xu

I'm a Lenovo forums advocate and brand advocate (Lenovo INsider). I'm a volunteer; I don't work for Lenovo.

Did someone help you today? Press the thumbs up to thank them with a Kudo!

If you find a post helpful and it answers your question, please mark it as an Accepted Solution!


Please read the Community Guidelines before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.

Please do not PM me for individual requests... please post to the forums instead :)

Lenovo Forums have transitioned to a new platform. The team is working hard to bring new features and make the forums better than it was before!

The 'Search' function is currently down. In the interim, please get help through browser searches.

Please ensure the option 'Subscribe me automatically to all discussions I have participated in' is enabled under your forum settings. That way, you'll be notified if anyone replies to your thread!

Communities:    Moto English     English     Deutsche     Español     Portugues     Русскоязычное     Česká     Slovenská     Українська   


Reply
Options

5 Posts

02-18-2017

United States of America

5 Signins

58 Page Views

  • Posts: 5
  • Registered: ‎02-18-2017
  • Location: United States of America
  • Views: 58
  • Message 3 of 7

Re: My Ideapad Z510 loses WiFi connection - 2 other laptops in the house do not have this problem

2017-02-20, 3:44 AM

Hi EricX,

Thanks for your quick response. I installed the driver, tried again. When I thought that the problen was solved, after running for about an hour, it lost connection. From that point, every time I reconnected, it loses connection again within 5 minutes. So, I am still looking for solusion.

 

Thanks.

Nick

Reply
Options

2509 Posts

04-17-2014

United States of America

3465 Signins

42840 Page Views

  • Posts: 2509
  • Registered: ‎04-17-2014
  • Location: United States of America
  • Views: 42840
  • Message 4 of 7

Re: My Ideapad Z510 loses WiFi connection - 2 other laptops in the house do not have this problem

2017-02-20, 3:55 AM

Alright, go to 'device manager'. From there, scroll to 'network adapters' and expand it. Right click on something like 'Intel Dual Band wireless', and click disable. Then right click it again to re-enable. After that, right click and then click on uninstall. Reboot the PC. Let me know if that helps. 


Regards,
Eric Xu

I'm a Lenovo forums advocate and brand advocate (Lenovo INsider). I'm a volunteer; I don't work for Lenovo.

Did someone help you today? Press the thumbs up to thank them with a Kudo!

If you find a post helpful and it answers your question, please mark it as an Accepted Solution!


Please read the Community Guidelines before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.

Please do not PM me for individual requests... please post to the forums instead :)

Lenovo Forums have transitioned to a new platform. The team is working hard to bring new features and make the forums better than it was before!

The 'Search' function is currently down. In the interim, please get help through browser searches.

Please ensure the option 'Subscribe me automatically to all discussions I have participated in' is enabled under your forum settings. That way, you'll be notified if anyone replies to your thread!

Communities:    Moto English     English     Deutsche     Español     Portugues     Русскоязычное     Česká     Slovenská     Українська   


Reply
Options

5 Posts

02-18-2017

United States of America

5 Signins

58 Page Views

  • Posts: 5
  • Registered: ‎02-18-2017
  • Location: United States of America
  • Views: 58
  • Message 5 of 7

Re: My Ideapad Z510 loses WiFi connection - 2 other laptops in the house do not have this problem

2017-02-27, 6:46 AM

Hi EricX,

Here is what I see in device manager below. Should I perform the instruction on "The Broadcom 802.11 Network Adapter..."

 

Reply
Options

2509 Posts

04-17-2014

United States of America

3465 Signins

42840 Page Views

  • Posts: 2509
  • Registered: ‎04-17-2014
  • Location: United States of America
  • Views: 42840
  • Message 6 of 7

Re: My Ideapad Z510 loses WiFi connection - 2 other laptops in the house do not have this problem

2017-02-27, 23:46 PM

Yep, try it on that


Regards,
Eric Xu

I'm a Lenovo forums advocate and brand advocate (Lenovo INsider). I'm a volunteer; I don't work for Lenovo.

Did someone help you today? Press the thumbs up to thank them with a Kudo!

If you find a post helpful and it answers your question, please mark it as an Accepted Solution!


Please read the Community Guidelines before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.

Please do not PM me for individual requests... please post to the forums instead :)

Lenovo Forums have transitioned to a new platform. The team is working hard to bring new features and make the forums better than it was before!

The 'Search' function is currently down. In the interim, please get help through browser searches.

Please ensure the option 'Subscribe me automatically to all discussions I have participated in' is enabled under your forum settings. That way, you'll be notified if anyone replies to your thread!

Communities:    Moto English     English     Deutsche     Español     Portugues     Русскоязычное     Česká     Slovenská     Українська   


Reply
Options

5 Posts

02-18-2017

United States of America

5 Signins

58 Page Views

  • Posts: 5
  • Registered: ‎02-18-2017
  • Location: United States of America
  • Views: 58
  • Message 7 of 7

Re: My Ideapad Z510 loses WiFi connection - 2 other laptops in the house do not have this problem

2017-03-02, 4:11 AM

Hello EricX,

 

I did that - disabled, enabled, and uninstalled The Broadcom 802.11 Network Adapter. Restarted the laptop, and it worked downstairs. About 5 minutes after I took it upstairs, it disconnected again. Tried reconnecting and it will not reconnect. As soon as I went back downstairs, it reconnected.

 

Any more ideas?

 

Thanks.

Nick

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms