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2 Posts

09-09-2013

Massachusetts, USA

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Re: New y510p with a wifi problem

2013-09-09, 1:06 AM

Also suffering from this problem.  I at least don't have drop-outs, but my Y510p pulls 8-9 Mbps in G mode, sometimes 9 but usually 2-4 Mbps (that's *bits*) in N mode.  Every other device in the house gets 30+ on the same router.

 

Updated drivers, switched channels, moved around the house, WMM QoS on, WMM QoS off, Bluetooth disabled ... every switch I can think of to flip has been flipped at some point.  I did manage to get 32Mbps for one download, but then I put the machine to sleep and woke it back up -- sorry, back to the slow lane.

 

Support told me I could send it in.  You know what -- I could send my machine in so you can replace the broken wireless chip with another broken wireless chip, then wipe it and send it back to me.  That would cost me way more in my time than $30 for a USB wireless adapter.  I can't even try the BIOS whitelist fix with a generic chip, since I can't afford to void the warranty (got a baby in the house, need that accidental damage coverage).

 

Really frustrating.  It's a nice machine for the most part, but this issue is pretty much fatal and will definitely prevent me from picking up a Y410p for my wife.  Guess I shouldn't have gone Lenovo this time around.

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20 Posts

06-20-2013

New York

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Re: New y510p with a wifi problem

2013-09-09, 1:13 AM

" You know what -- I could send my machine in so you can replace the broken wireless chip with another broken wireless chip, then wipe it and send it back to me.  That would cost me way more in my time than $30 for a USB wireless adapter."

 

Ystael, you hit it on the nose.  Send it back to us, be without the pc for 2 weeks, we return another reconditioned unit without your data.......  It's great for them because unless the pc smoked, no one will return a unit because they make it so hard.

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966 Posts

01-28-2013

United States

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Re: New y510p with a wifi problem

2013-09-09, 2:04 AM

For those of you who want to replace your default Wi-Fi with a dual band (5 GHz capable) Broadcom Wi-Fi adapter that will be allowed on your Y510p since the from the manual that card is on the whitelist.

 

See this thread for more info and to know how to purchase the right Broadcom dual band card as an upgrade for your Y510p. This might even fix your connection issues.

http://forums.lenovo.com/t5/IdeaPad-Y-U-V-Z-and-P-series/wifi-options-limited-by-bios/m-p/1229821#M98392

 

Note that the thread is for U430 touch but the same Broadcom card appears for both Y510p and U430 touch.

Lenovo Y470: i7-2670QM | 8 GB DDR3 1333 MHz RAM | Nvidia GeForce GT 550M | 500 GB 7200 RPM Seagate HDD | ASUS PCE-AC56 802.11ac Network Adapter | Windows 7 Professional 64-bit
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4 Posts

09-13-2013

USA

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Re: New y510p with a wifi problem

2013-09-13, 2:51 AM

I received my Ideapad y510p at the end of July. You can add another one to the list of computers that has wireless connectivity problems. It was decent for a while, but never great. Wireless speeds were mediocre at best. We have multiple computers connnected to our router at home and none of them have any connection issues with the router. Recently, the connection has gotten worse and the last couple days is has been especially bad. I updated the driver to the latest version. Didn't help. I disabled the N mode, helped a little, but still not great. I get dropouts frequently and slow response times on ping tests. Lenovo should recall these notebooks and replace the wireless card to a different model to resolve this widespread issue. I'm really regretting not buying the Sony Vaio my wife bought...

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2651 Posts

03-21-2012

Malaysia

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Re: New y510p with a wifi problem

2013-09-13, 8:24 AM
Hi tlechnow,

thanks for posting and welcome to the community. I was reading through your post and am really sorry to hear with the issues you're facing with your machine. However I'd like to understand this a bit further. May i know which wireless card you have installed in your machine? Does the wireless issues happen only @ home only or when ur connected outside to Wifi hotspots as well. Another I'd like to check does the wireless issue happen when ur connected to the AC only or when ur on battery only.

One thing I can suggest is at the moment, try uninstalling the Wireless drivers and uninstalltheLenovo energy management aswell. Once uninstalled reinstallthe wireless fromthe link I'm provind below and also reinistall the Lenovo energy management aswell.

WIRELESS DRIVER :
> Intel WLAN Driver for Windows 8 (64-bit)
http://download.lenovo.com/consumer/mobiles/iwlan113w8.exe

> WLAN Driver (Liteon/Atheros, CyberTan/Broadcom) for Windows 8 (64-bit)
http://download.lenovo.com/consumer/mobiles/wlan113w8.exe

Lenovo Energy Management Driver for Windows 8 (32-bit, 64-bit)
http://download.lenovo.com/consumer/mobiles/cagt26ww.exe

Hope this helps.

Regards
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2 Posts

09-09-2013

Massachusetts, USA

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Re: New y510p with a wifi problem

2013-09-13, 15:33 PM

NINE:  I am not tlechnow (I was a few posts higher) but the mention of "AC" in your post caught my eye.  I discovered after writing my post that my wireless appears to be slow only when connected to AC, not on battery.  I currently have a new AC adapter on the way from Support.  Have other users found that their issue is specific to when AC wired?

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5 Posts

09-14-2013

Canada

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Re: New y510p with a wifi problem

2013-09-14, 9:51 AM

I went through some major problems with this as well (intel centrino wireless n 2230 on a lenovo y510p).  After a day of messing around, I suspected my router.  I initially had a very old SMC router/DSL modem (no wireless-n, just b/g).  I thought maybe this was the culprit.  So I went out and got a new TP Link modem/router device...but found the same problems, and suspected the intel wireless card instead.  After spending many hours trying to figure out a way to get the wireless card on the laptop to work properly, I took the TP Link router back, and picked up a regular Linksys b/g/n router that I plugged into my old SMC modem.  Now that I'm connecting through the Linksys, the problems have gone away.

 

I've had problems before with different devices not connecting to different routers, usually when dealing with less popular brands of devices.

 

The short story is, you will very likely resolve this problem with a more reliable type of router - in my case a $25 Linksys router was the solution.

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31 Posts

07-30-2013

New York

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Re: New y510p with a wifi problem

2013-09-14, 13:20 PM

Intel just released a new driver that they specificlly claim fixes the drop outs and disconnects on the n2230 card. I have downloaded it and it fixed my issues. Try it and let me know if yours are fixed
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4 Posts

09-13-2013

USA

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Re: New y510p with a wifi problem

2013-09-14, 14:44 PM

My wireless card model is the Intel Centrino N 2230. I installed and uninstalled the drivers you requested. The connection is a bit more stable, but is still sub-par. When I run a speedtest from this computer, I get about 3 mbps download speed and 11 mbps upload speed. However, the other computers connected to the same router consitently get between 20-25 mbps download and 7 mbps upload speed on a 25 mbps connection. The wireless problems occur on both AC power and battery power. They also occur on my home network as well as networks outside my home. The wired connection (ethernet rj-45) works fine.

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4 Posts

09-13-2013

USA

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Re: New y510p with a wifi problem

2013-09-14, 14:49 PM

My router is a Netgear WNDR3400. Netgear is a fairly popular brand, so I doubt the router is issue connecting specifically to this wireless card. It happens on other networks as well, and I doubt they are all using Netgear routers.

 

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