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30 Posts

06-28-2013

California

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Re: New y510p with a wifi problem

2013-09-16, 23:23 PM

It is a shame. The Lenovo y series is a great laptop. In my situation, the connectivity issue is not a big deal. I can stream most videos and skype (though with occasional drop outs!). However, if you want to play online games---as many do with the Y series laptops---then you probably should not buy this laptop. 

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966 Posts

01-28-2013

United States

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Re: New y510p with a wifi problem

2013-09-16, 23:36 PM

Intel is really having problems with almost all of their current Wi-Fi adapter products (2230, 6235 and even the newest 7260-N dual band on Sony Vaio Pro) especially on Windows 8. The complaints for Windows 7 with these Intel cards are far fewer compared to Windows 8. Intel's drivers for Windows 8 are really unstable and the only stable version that works for the most is the 14.8.8.75 provided my Microsoft.

 

It's not just Intel whose having problems with their drivers in Windows 8. Broadcom with their 802.11abgn SDIO card and Qualcomm Atheros Wi-Fi cards on Windows 8 suffers intermittent and slow connection.

 

Seems like these manufacturers are having a hard time providing stable drivers for Windows 8. Best solution IMO is to downgrade to 7.

Lenovo Y470: i7-2670QM | 8 GB DDR3 1333 MHz RAM | Nvidia GeForce GT 550M | 500 GB 7200 RPM Seagate HDD | ASUS PCE-AC56 802.11ac Network Adapter | Windows 7 Professional 64-bit
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2651 Posts

03-21-2012

Malaysia

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Re: New y510p with a wifi problem

2013-09-17, 1:39 AM

Hi all,

 

thanks for posting your concerns and feeback. I did a little morecheck pon the issue and found that our ThinkPad teams had done an update on the Intel cards specifically. The updates are to address dropfacedby the Intel cards. Those with the Intel Cards could you try the update below. The cards affected are listed below. Though these drivers were originally meant for the the Thinkpad system itispossibly to try the aswell for the Ideapad systems.

 

This package installs the software (Wireless LAN driver and utility) to enable the following devices.

  • Intel(R) Centrino(R)Wireless-N 2200
  • Intel(R) Centrino(R) Advanced-N 6205
  • Intel(R) Centrino(R) Advanced-N 6235
  • Intel(R) Centrino(R) Advanced-N 6250 AGN
  • Intel(R) WiFi Link 6300 AGN
  • Intel(R) Dual Band Wireless-AC 7260
  • Intel(R) Dual Band Wireless-N 7260
  • Intel(R) Wireless-N 7260

The Download for the driverscan be found below.

 

http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS036007

 

Hope this helps and please post back your results. Please be sure to uninstall the current drivers you have at the moment and only then then install the the drivers above.

 

Regards 

 

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5 Posts

09-14-2013

Canada

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Re: New y510p with a wifi problem

2013-09-17, 3:50 AM

No luck - the same problems persist.  I can connect fine to a new Linksys router that I just got, but connecting to other access points will consistently fail, same as with previous drivers.

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35 Posts

09-11-2013

Kolkata

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Re: New y510p with a wifi problem

2013-09-17, 3:54 AM

I also had the same problem with my Lenovo Y500.. I could connect to the net but the speed was ten times slower.  I advise that you should reload the OS twice and make a partition of the hard disk.  Install the important drivers only such as chipset, nvidia, LAN, audio, camera, card reader, power management,etc... Do not install unnecessary drivers as it slows down the system such as WLAN (as Win 8 has it installed from before only).  If the problem persists reinstall Windows again. This clears all the cache files and junk files. Note down the windows 8 key before formatting. 

 

Wishing you all the best. :)

Surjo

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5 Posts

09-17-2013

illinois

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Re: New y510p with a wifi problem

2013-09-17, 4:14 AM

add me to the list... 

 

Ive got the y510p with the intel n2230 card.

 

My wireless connection works fine on my home router (new Comcast issued "ARRIS"), but at school and on other routers I consistently drop connection or am unable to connect at all. Sometimes I can connect but am unable to use internet (even if it says I have an internet connection) This has been very frustrating over the past few days.

 

Things I have found while troubleshooting:

  • I can connect to unsecure networks
  • If I set the default channel to anything other than Auto such as 1 4 or 10 (in the router settings ) i have a stable connection
  • for some reason i seem to have issues with wpa2 and not wpa
  • I have tried messing with energy settings as well as others such as auto vs 20hz only. but am unable to make any changes. disabling wireless N did nothing as well
  • At first it seemed to work when plugged in then stop when i unplugged it (cannot recreate anymore)
  • connection will work for a day then suddenly stop (have tried clearing DNS)
  • Intel proset manual diagnostic showed green all across the board except for the ping test.
  • I have tried updating to the latest driver 16.1 I think and my hardware manager still shows the old one even though i installed the new one. (tried manually deleting and using safe mode)
  • The only breakthrough I have had was using intel proset to control the connection which has given me increased stability...

Key considerations:

  • Security such as wpa/wpa2 made a difference 
  • Using a set channel worked
  • intel proset helped

I have come to the conclusion that this problem is most definitely software related and some people may be more affected than others due to router type or settings...

 

Whatever it is I hope they figure it out soon.

 

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5 Posts

09-14-2013

Canada

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Re: New y510p with a wifi problem

2013-09-17, 6:09 AM

Ok - I'm hoping that I have solved this problem, based on the recommendation posted by a user in this thread: https://communities.intel.com/thread/38676

 

Basically, you want to remove the Intel wireless software, and all driver versions except for 14.8.8.75.  Unistall the Intell Wifi/pro software from the windows progams and features UI.  For the drivers, open the device manager, open the properties of the wireless adaptor, and 'Uninstall' the current driver (do not roll back), and delete the driver from the system.  After each driver is uninstalled, click the action menu and scan for hardware changes.  The network adaptor will reappear with the next most recent driver version on your system.  Repeat until you are left with only version 14.8.8.75.  REBOOT (you might be tempted to try connecting before rebooting...it didn't work for me).

 

Now, I am able to successfully connect to my old router (wireless b/g), and get a fairly stable ~10mbps speed (and of course, I can also connect to my newer Linksys router and get better speeds on the wireless n connection).

 

Hopefully this is the end of this issue for me.  If this is in fact the solution (at least for now), then Lenovo should seriously consider not installing later drivers on their packaged OS without thoroughly testing them first.

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5 Posts

09-14-2013

Canada

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Re: New y510p with a wifi problem

2013-09-17, 6:19 AM

False alarm: it worked, I had a stable connection, but as soon as I disconnected from the old router to test on my new router, I can no longer reconnect to my old router again.  :(

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5 Posts

09-18-2013

United States

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Re: New y510p with a wifi problem

2013-09-18, 1:31 AM

I am having the same problem here with my wifi on a mostly new (about 3 weeks old) y510p. No luck fixing it with new drivers. I have ended up using an external wifi adapter that I bought and it fixed the problem. No more connection issues. The problem has to be with the intel adapter or its software.

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20 Posts

06-20-2013

New York

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Re: New y510p with a wifi problem

2013-09-18, 1:50 AM
Can the group say for certain: "a USB external wifi card NEVER exhibits the dropping behavior experienced with the built in card?" Discuss.
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