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25 Posts

07-21-2012

USA

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Nvidia graphics results in Y480 overheating and shutting down

2015-06-08, 3:48 AM

Since I got the laptop, whenever I open a program that uses the Nvidia graphics card, the framerate for the program gets laggy, and it overheats and shuts down in a matter of 30 minutes to 2 minutes. ALWAYS. Do I have defective hardware, or is there a software or settings fix for this?

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25 Posts

07-21-2012

USA

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  • Message 2 of 13

Re: Nvidia graphics results in Y480 overheating and shutting down

2015-06-08, 4:20 AM

Here are my idle temps (when plugged in on a hard wood table). When I load a game that uses the Nvidia graphics, the Nvidia graphics card temp spikes to over 100 degrees Celsius over a couple minutes, at which point it automatically powers off.

 

2015-6-7 Idle temps

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3508 Posts

04-02-2014

MX

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Re: Nvidia graphics results in Y480 overheating and shutting down

2015-06-08, 14:07 PM

First, your idle temps are high.

 

Is your fan working?

Are the heat vents blocked? (Could you raise the laptop a bit from the table)

What is your ambient temp?

 

Does it take only 2 min to spike to 100C?

Which game are you playing and what settings?

---------------------------------
Current System - Lenovo Y720
Y720 REVIEW - Youtube Link (Opens in New Tab)
If your experience was good today, please feel free to give KUDOS. It Ain't Over, 'til it's over.
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25 Posts

07-21-2012

USA

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  • Message 4 of 13

Re: Nvidia graphics results in Y480 overheating and shutting down

2015-06-09, 3:58 AM

My fan is working (and revs up when temps go up), it doesn't appear that the heat (fan?) vent is blocked (how do I tell?). It does take only 2 minutes to spike to 100C (in this case it was loading War Thunder on medium settings--I got as far as the screen where it shows vehicles and you can pan around them in 3D).

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25 Posts

07-21-2012

USA

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  • Message 5 of 13

Re: Nvidia graphics results in Y480 overheating and shutting down

2015-06-22, 5:16 AM

So, what should I do about this? I looked-up disassembly for cleaning the fan and reapplying the GPU thermal paste and it looked like a very painstaking process (and I build my own desktop computers, so I don't say that lightly)--should I have a local computer repair shop do this? Is there anything Lenovo can do, considering that it had his problem from day one?

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3508 Posts

04-02-2014

MX

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  • Message 6 of 13

Re: Nvidia graphics results in Y480 overheating and shutting down

2015-06-22, 14:09 PM

Your heat vents should be to the left of the laptop, make sure there is enough space on the sides and bottom of the laptop (for airflow).

 

First solution, try to prop up the laptop a bit from the table and create some gap between table surface and your laptop bottom to enable more airflow.

 

Use some air conditioning to keep temps down while GPU intensive tasks. If your ambient temp is more than 28 degrees celsius then gaming will be difficult. (without AC)

 

If these dont help, then you have a much bigger problem, contact lenovo for warranty repair and detail your problem and the exact circumstances in which it happens.

---------------------------------
Current System - Lenovo Y720
Y720 REVIEW - Youtube Link (Opens in New Tab)
If your experience was good today, please feel free to give KUDOS. It Ain't Over, 'til it's over.
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12 Posts

01-10-2015

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  • Message 7 of 13

Re: Nvidia graphics results in Y480 overheating and shutting down

2015-06-22, 15:46 PM

Hi,

I own a few Lenovos (Z560, Z500 and Y510P). All had the same issue from day one - high temperatures. Few months in, they were all overheating. So I took every laptop to the same hardware service and they did the same for them - Removed the factory thermal compound and replaced it with Arctic MX4 and that solved all my heat problems.

I could try to do it myself, however I'm very bad at precision tinkering so... :)

 

Good luck!

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25 Posts

07-21-2012

USA

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  • Posts: 25
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  • Message 8 of 13

Re: Nvidia graphics results in Y480 overheating and shutting down

2015-06-22, 16:37 PM

Thanks for the replies--I think I will need to have it serviced. How much did it cost, Axtroz, to have the thermal compound replaced?

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12 Posts

01-10-2015

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  • Message 9 of 13

Re: Nvidia graphics results in Y480 overheating and shutting down

2015-06-22, 21:33 PM

Hi Hastibe, your mileage may vary, especially from country to country (I'm in Bulgaria), so it costed me about $20 per Laptop.

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25 Posts

07-21-2012

USA

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297 Page Views

  • Posts: 25
  • Registered: ‎07-21-2012
  • Location: USA
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  • Message 10 of 13

Re: Nvidia graphics results in Y480 overheating and shutting down

2015-06-23, 3:16 AM

U.S. $20? Dang, if so, that's unbeatable. I'm guessing it'll probably cost me at least $100 U.S.

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