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6 Posts

10-24-2015

Canada

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  • Posts: 6
  • Registered: ‎10-24-2015
  • Location: Canada
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  • Message 1 of 4

P500 Dark Screen

2021-04-14, 15:19 PM

When I opened up the P500, the screen is very dark and I can't lighten it using the F11 or F12 button.

Is there something else I can do to lighten up the screen?

 

Thanks,

Ian

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1915 Posts

01-08-2021

Philippines

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  • Posts: 1915
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  • Location: Philippines
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  • Message 2 of 4

Re:P500 Dark Screen

2021-04-14, 17:39 PM

Hello Popeye238,

 

Greetings.

 

You can try running the steps below to check if your machine  is still able to boot up or if it could be having problems with display.

 

Perform a static discharge/power cycle
- Make sure there is still remaining battery power, able to power up the machine.
- Disconnect all cables and/or peripheral devices connected to the machine (ex. power cable, hdmi cable, external mouse/keyboard, flashdrives, etc).
- Ensure that device is powered/switched off.
- Press and hold down the power button for as long as 60 seconds to drain flea power or excess voltage.
- The machine should remain in off state. Try after 60 seconds, turn the machine on again.

 

Perform/load BIOS defaults:
- Make sure that the machine is properly powered down/switched off.
- Find the Novo Button. How a Novo button should look like: https://support.lenovo.com/us/fr/solutions/ht062552
- Access/click this by using an unfolded paperclip or by using something similar to the latter.
- Machine will power up to Novo Menu or simply power up to Windows.

 

At this point if there is still no signs of display, try to isolate if the machine would either go among the three issues.

 

Machine is undergoing no power if machine has no signs of power light at all.

 

The issue would be on 'no post' if machine has power indicator, but try to tap on the capslock key for any light response - if no light response, this is a no post and the problem might be on the internal part of the machine.

 

It's a no display issue when capslock responded and has power light indicator, try to connect an external screen to check possible signs of display.

 

Let us know how it goes.

 

Regards.
Dex_Lenovo



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6 Posts

10-24-2015

Canada

9 Signins

97 Page Views

  • Posts: 6
  • Registered: ‎10-24-2015
  • Location: Canada
  • Views: 97
  • Message 3 of 4

Re:P500 Dark Screen

2021-04-14, 17:46 PM
Thanks for the info, found a video which helped the issue...https://www.bing.com/videos/search?q=how+to+lighten+a+dark+screen+Lenovo+P500%3f&docid=608011487652442945&mid=A5A8D3FBCD64F387FD20A5A8D3FBCD64F387FD20&view=detail&FORM=VIRE
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1915 Posts

01-08-2021

Philippines

118 Signins

11020 Page Views

  • Posts: 1915
  • Registered: ‎01-08-2021
  • Location: Philippines
  • Views: 11020
  • Message 4 of 4

Re:P500 Dark Screen

2021-04-15, 13:32 PM

Hi Popeye238,

 

Thank you for the response. Good to know that you've found a workaround to this. If you need help some time in the future, you are free to initiate a new post in the Community.

 

Regards.
Dex_Lenovo



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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