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2 Posts

07-27-2009

USA

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  • Message 1 of 18

Popping from Y550 Speakers

2009-07-27, 14:36 PM

I would like to know if any other Y550 users are experiencing this.  I found a link to "HD Popping / Crackling audio" that referrs to the graphics card as the culprit.  However, I have experienced this issue on two Y550's, System #1 using an NVIDIA GeForce GT 130M chip, and System #2 using an Intel Integrated Graphics X4500 chip.   BOTH LAPTOPS POP!  The sound appears when clicking the mouse buttons in webpages, emails, the start menu.  I cannot imagine that Lenovo would allow this issue if it were a design flaw.  I have the latest RealTek driver installed -- is that, perhaps, my issue (?).

 

** DOES ANYONE ELSE EXPERIENCE THIS ISSUE? **

 

 

System #1 Components

  • Intel® Core™ 2 Duo processor P8700 ( 2.53GHz 1066MHz 3MB )
  • Windows Vista Home Premium 64
  • NVIDIA GeForce GT 130M 512MB
  • 4 GB PC3-8500 DDR3 SDRAM 1066MHz
  • 15.6 " HD Wide LED 1366x768
  • Industry Standard Touchpad
  • 500GB 5400
  • DVD Recordable (Dual Layer)
  • 6 Cell Lithium-Ion
  • Intel Wireless Wi-Fi Link 5100
  • Bluetooth Version 2.1 + EDR

 

System #2 Components

  • Intel® Core™ 2 Duo processor T6400 ( 2GHz 800MHz 2MB )
  • Windows Vista Home Premium
  • Intel Integrated Graphics X4500
  • 3 GB PC3-8500 DDR3 SDRAM 1066MHz
  • 15.6 " HD Wide LED 1366x768
  • Industry Standard Touchpad
  • 250GB 5400
  • DVD Recordable (Dual Layer)
  • 6 Cell Lithium-Ion Intel
  • Wireless Wi-Fi Link 5100
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54 Posts

07-27-2009

Canada

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Re: Popping from Y550 Speakers

2009-07-27, 14:42 PM

1) One Key recovery the system to make sure there isn't an issue with the software on the computer.

2) Call Tech Support and have them Depot both computers, at least the techs there can replace speakers if necessary.

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58 Posts

06-05-2009

Chicagish

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  • Message 3 of 18

Re: Popping from Y550 Speakers

2009-07-28, 13:51 PM
I have read mutiple treads on this board where people are experiencing a the same issue. I am also experiencing the same issue.
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19 Posts

07-09-2009

Canada

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  • Message 4 of 18

Re: Popping from Y550 Speakers

2009-08-03, 2:43 AM
I had this kind of problem on my Y450. Try going into sounds via control panel and click on properties for speakers. Go to the levels tab and mute PC Beep. Hope this solves your problem.
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8 Posts

07-10-2009

United States

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  • Message 5 of 18

Re: Popping from Y550 Speakers

2009-08-04, 20:17 PM
i have this same problem and I remember browsing the web for a solution but didn't really find anything. I think I read somewhere that the popping is the sound card turning off and on to conserve energy. So when you do something that will produce sound from the speakers the sound device activates from sleep. I think but am not entirely sure.
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7 Posts

07-18-2009

California

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  • Message 6 of 18

Re: Popping from Y550 Speakers

2009-08-05, 0:03 AM

You might have to update the Realtek drivers. There was a recent release in 7/23, I think that helped make the popping sound go away.

 

But I'm not sure what that does for the Dolby surround stuff.

 

But try updating the driver and get back to me. (Another solution would be to just use the Windows High Definition Audio driver instead of the Realtek)

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1 Posts

08-05-2009

USA

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  • Message 7 of 18

Re: Popping from Y550 Speakers

2009-08-05, 17:40 PM
I had this problem too, but I downloaded and installed the latest Realtek drivers (7/23) as recommended from previous post and have not heard the crackling or popping since.
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6 Posts

11-06-2009

Mexico

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  • Message 8 of 18

Re: Popping from Y550 Speakers

2009-11-09, 7:21 AM

I have the same problem in my Y550 with vista x64, I even had it send for repair, but the lenovo tech support called me to say they don't hear anything even when the popping is really clear with headphones, now I have my Y550 back but the problem remains, already installed latest R2.36 drivers from realtek website but the problem is still there.

 

Where can I download the 7/23 drivers?

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6 Posts

11-06-2009

Mexico

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  • Message 9 of 18

Re: Popping from Y550 Speakers

2009-11-09, 8:38 AM

I found them their the R2.29 but the problem persists, but with vista default drivers there is no problem, but I have no realtek features.:smileysad:

 

Also the popping sound comes when a sound is started and again when stops playing, it looks like if the system at the beginning of a sound event activates the sound and the pop comes, and when the audio stop the system shutdown the audio device and a pop is heard again and also when I open the sound devices and go to recording the problem disappears like if the system keeps the audio device on.

 

It also seems this is a common issue in realtek devices, also present in a lot of other laptops and in the macs, for the osx there is a program called antipop that sends a space key press to the TTS engine to keep the device awake.

 

Is there something I can do to fix this issue? It's driving me mad.

 

Doesn't the ideapad series is supposed to be the multimedia line? We need a fix please!

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9 Posts

11-16-2009

North Carolina

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  • Message 10 of 18

Re: Popping from Y550 Speakers

2009-11-20, 4:18 AM

I believe I've found a solution that may work for at least some people who are experiencing this.

 

I had this problem on my Y550 (Vista 64-bit). I tried upgrading to the newest Realtek drivers (2.36), but the popping remained. I then tried uninstalling those drivers and using the Windows High Definition audio drivers; the popping still remained. In both cases, I made to disable all extra audio features, including the PC beep.

 

In Device Manager I noticed four instances of "NVIDIA High Definition Audio," so I figured I'd try updating my graphics card driver (I have a GeForce GT 240M). I downloaded the newest beta drivers for this card, version 195.55, from NVIDIA's site. I've been listening to music for about an hour since, and have not heard any pops. At this point I'm still using the built-in Windows audio driver.

 

I can't say if this fix will work for other operating systems or graphics cards, but I'm curious to hear if this does work for anyone else.

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