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43 Posts

09-26-2014

Italy

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Re: Y50 Big fan pulsating and clicking

2014-11-25, 0:35 AM
Yep, I was the one saying the temps of the fan.. but they are just trying to camuflate the problem, since all machines have it.. I think you know what that means for Lenovo..
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2 Posts

11-16-2014

United Kingdom

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Re: Y50 Big fan pulsating and clicking

2014-11-25, 6:02 AM

+1 here for the temperature; though mine happens between 42C (107F) and 46C (113F) based on reading from CPU Temperature in Lenovo Settings app

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1 Posts

11-25-2014

Atlanta, Ga

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Re: Y50 Big fan pulsating and clicking

2014-11-25, 14:07 PM

Hi all,

 

Just received my brand new Y50 last night and during the setup process (while reading screen instructions) the fan would pulse as described about 3 times then stop.  Approximately 30 seconds later would repeat.  Did this on and off for awhile but then stopped completely for around half hour.  This morning happened again a couple of times after start-up but its not repeated for about an hour now.  The battery was only about 3/4 charged when first setup (even though plugged in).  Thinking either a temperature thing or maybe battery power saving thing?  At any rate hope Lenovo can fix through software.  Wondering if I should return for new unit (or just return)?   Has anyone NOT had this problem with the Y50?

 

Update - Started pulsing again while watching a music video.. Stopped a few seconds after video stopped.  Annoying!

 

-daniel-

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13 Posts

09-28-2014

Lithuania

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  • Message 204 of 455

Re: Y50 Big fan pulsating and clicking

2014-11-25, 16:00 PM

One intresting fact. My Y50-70 cooler vents now are dirty with dust (visible from outside). After turn on computer fan kiks in normal speed and don't have this sound. Some cind of solution. Don't clean your laptop. :D

 

But i think this is not a solution.

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6 Posts

10-24-2014

Chisinau

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  • Message 205 of 455

Re: Y50 Big fan pulsating and clicking

2014-11-25, 16:58 PM

Hello Amy,

 

We would like to have an official answer to killerman's post.
Your last reply is unacceptable. We all speak about a high cost product having a ridiculous issue, and all that we expect is to have a solution ASAP, otherwise I believe we have a good reason for a product refund even if it was used for more than one month...

 

Regards,

Victor

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2 Posts

10-28-2014

Milan, Italy

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Re: Y50 Big fan pulsating and clicking

2014-11-25, 20:57 PM

So, seems like they pushed out a bios update (check out the official support page).

And, surprise, the problem is still here!

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23 Posts

10-11-2014

Italy

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  • Message 207 of 455

Re: Y50 Big fan pulsating and clicking

2014-11-25, 21:21 PM
new bios version 1.14
changelog talks about "modified thermal table"

but the clicking noise is still here
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2 Posts

10-26-2014

Hungary

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  • Message 208 of 455

Re: Y50 Big fan pulsating and clicking

2014-11-25, 21:39 PM

Downloaded it and actually no ticking until this far... and NOW it's back. :)

But maybe it's less noisier somehow, or will come up less frequently. Thermal table modification was on the list of changes anyway, so I'm hoping. :)

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43 Posts

09-26-2014

Italy

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  • Message 209 of 455

Re: Y50 Big fan pulsating and clicking

2014-11-25, 21:50 PM
true, it tickles less, but still there.. that means it's not a hardware problem..
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12 Posts

10-30-2014

Canada

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  • Message 210 of 455

Re: Y50 Big fan pulsating and clicking

2014-11-25, 22:05 PM

Almost every Y50 around the world has this problem, and the engineer support can't reproduce this issue? What kind of joke is this?
Maybe, after that we went to the customer justice, and Lenovo had to make a global recall, they will give us attention.

My Y50 is UHD, so besides this terrible noise, i still have terrible yellow colors. That by the way, Lenovo's admins closed the topic about this without solve the problem. So we should be prepared in the next moments this topic will be closed too.

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