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47 Posts

09-28-2013

Argentina

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  • Message 11 of 23

Re: Total boot failure in Y510p

2014-06-11, 19:08 PM
After further testing I see it only enters the loop if I turn it on and don't force-shutdown it (press the power button until it turns off) so I don't have to keep it without the battery.

As for the RAM, doesn't it display a message when that happens? like with a HDD failure? my desktop sure does.

Wouldn't opening it void my warranty?
--------------------
Ideapad Y510P owner
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3508 Posts

04-02-2014

Mexico

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  • Message 12 of 23

Re: Total boot failure in Y510p

2014-06-11, 19:38 PM

For RAM failure, I dont think there is a message. But anyways, this problem seems more complicated and might need you to send the system for repair to Lenovo.

 

You can click on support link above and raise a Technical support ticket. You may have to send in your laptop for repairs. Sorry man, I couldn't help much with your problem.

---------------------------------
Current System - Lenovo Y720
Y720 REVIEW - Youtube Link (Opens in New Tab)
If your experience was good today, please feel free to give KUDOS. It Ain't Over, 'til it's over.
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410 Posts

06-08-2012

Ankara , Turkey

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  • Message 13 of 23

Re: Total boot failure in Y510p

2014-06-11, 19:52 PM

have you  changed any hardware by yourself ? Like RAM ! 

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47 Posts

09-28-2013

Argentina

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  • Posts: 47
  • Registered: ‎09-28-2013
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  • Message 14 of 23

Re: Total boot failure in Y510p

2014-06-11, 20:29 PM

I can't send it to lenovo because they scammed me out of my warranty: when I was about to buy in the US I asked if it had international warranty and now they said its only valid in a few countries, mine not included. "International" is not 4 or 5 countries, is the WORLD, or at least countries with a lenovo subsidiary, and we have one here so I don't get why my warranty is suddenly invalid, but how convenient for them...

 

And no I didn't change or modify any hardware, I didn't even change the OS

 

So would reseating the RAM void the warranty?

 

--------------------
Ideapad Y510P owner
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3508 Posts

04-02-2014

Mexico

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  • Message 15 of 23

Re: Total boot failure in Y510p

2014-06-11, 21:10 PM

no re-seating the RAM will not void the warranty.

 

Make sure to see some videos before opening your laptop.

---------------------------------
Current System - Lenovo Y720
Y720 REVIEW - Youtube Link (Opens in New Tab)
If your experience was good today, please feel free to give KUDOS. It Ain't Over, 'til it's over.
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47 Posts

09-28-2013

Argentina

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456 Page Views

  • Posts: 47
  • Registered: ‎09-28-2013
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  • Message 16 of 23

Re: Total boot failure in Y510p

2014-06-11, 23:45 PM

Ok so I opened it, the RAM seemed to be fine and in place but I took it out and re-seated both sticks anyway.

 

I also took the HDD out and plugged it in my desktop to see if that was the problem: nope, working perfectly, so maybe at least I can get my data out.

 

Now I was thinking about restarting the y510p without the HDD to see how it reacts, is there any chance, ANY at all that doing it could screw things even further?

--------------------
Ideapad Y510P owner
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3508 Posts

04-02-2014

Mexico

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  • Message 17 of 23

Re: Total boot failure in Y510p

2014-06-11, 23:54 PM

Without the HDD I dont think the system will boot.

 

But definitely, it should not screw things anymore for you. You should give it a try.

If your HDD is fine and it works good on another machine (booting from that HDD) then thats good.

---------------------------------
Current System - Lenovo Y720
Y720 REVIEW - Youtube Link (Opens in New Tab)
If your experience was good today, please feel free to give KUDOS. It Ain't Over, 'til it's over.
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47 Posts

09-28-2013

Argentina

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456 Page Views

  • Posts: 47
  • Registered: ‎09-28-2013
  • Location: Argentina
  • Views: 456
  • Message 18 of 23

Re: Total boot failure in Y510p

2014-06-11, 23:56 PM

I was thinking that maybe this is all a bug and the lack of HDD will make the BIOS react somehow and let me boot into settings or the boot select menu, who knows

--------------------
Ideapad Y510P owner
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47 Posts

09-28-2013

Argentina

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456 Page Views

  • Posts: 47
  • Registered: ‎09-28-2013
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  • Message 19 of 23

Re: Total boot failure in Y510p

2014-06-12, 0:14 AM

AND SOMETHING DID HAPPEN! It went from the lenovo logo to a small "checking media" message in white follow by a classic BIOS blue rectangle that says  "EFI Network 0 for IPv4..........boot failed" which if I'm not wrong means its not detecting the HDD so its trying to boot from the network.

 

After a ctrl+alt+del reboot and hitting F2 like crazy I was finally able to access the BIOS. Everything looks normal, it detects all the components except the HDD. If there are any configs in particular that you think may be behind the problem and that I should change I'm all ears

--------------------
Ideapad Y510P owner
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3508 Posts

04-02-2014

Mexico

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  • Message 20 of 23

Re: Total boot failure in Y510p

2014-06-12, 0:31 AM

Did you boot with your HDD on the other system?

 

I am not sure what you could change in the BIOS that can solve your problem. If your boot device is set to HDD then I think it should be fine.

 

Not sure, but as of now things look fine to me with your laptop. I feel that it should work if you put in your HDD back.

Never seen such a problem before.

 

Is your system out of the restarting loop now?

---------------------------------
Current System - Lenovo Y720
Y720 REVIEW - Youtube Link (Opens in New Tab)
If your experience was good today, please feel free to give KUDOS. It Ain't Over, 'til it's over.
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