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90 Posts

02-22-2011

singapore

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The microsoft office starter on my Y460P no longer loads

2011-03-24, 23:28 PM

I got a notification that microsoft office starter was ready to install some updates. So i closed microsoft office and let it install the updates, but was informed that there had been an error and i should try to repair the installation.

I go to control panel->office starter 2010, right click, change, and select to repair. Done.

But i still cant load microsoft office starter. It just hangs forever on the "Starting microsoft office click to run..." splash screen.

Any ideas on how to get microsoft office starter to run now?

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1042 Posts

07-14-2010

Canada

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  • Message 2 of 10

Re: The microsoft office starter on my Y460P no longer loads

2011-03-25, 2:15 AM

Do Ctrl-Alt-Delete, start task manager, and kill the process CVH.exe. Let me know if this works / it's not there.

←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗
Tap that kudos button if I helped ^^
←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗
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2827 Posts

02-23-2008

United States of America

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  • Message 3 of 10

Re: The microsoft office starter on my Y460P no longer loads

2011-03-25, 5:31 AM
Also try using the system restore feature, select a date before you installed the updates,it should help
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90 Posts

02-22-2011

singapore

225 Signins

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  • Message 4 of 10

Re: The microsoft office starter on my Y460P no longer loads

2011-03-25, 8:38 AM

Yea, i closed the process, but it just hangs again when i try to start office starter.

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90 Posts

02-22-2011

singapore

225 Signins

422 Page Views

  • Posts: 90
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  • Location: singapore
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  • Message 5 of 10

Re: The microsoft office starter on my Y460P no longer loads

2011-03-25, 10:33 AM

Windows restore didnt work too. I restored to the earliest one and tried to start office starter, and then it tried to download some files but got stuck at 99%, and failed again.

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13866 Posts

12-07-2009

Czech Republic

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Re: The microsoft office starter on my Y460P no longer loads

2011-03-25, 11:14 AM
try to re-install office if you have installation discs.


Due to my absence, I may not reply your posts and/or personal messages

http://www.krasotaiskusstva.com
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90 Posts

02-22-2011

singapore

225 Signins

422 Page Views

  • Posts: 90
  • Registered: ‎02-22-2011
  • Location: singapore
  • Views: 422
  • Message 7 of 10

Re: The microsoft office starter on my Y460P no longer loads

2011-03-25, 11:43 AM

I dont have instlalation discs for office, the laptop didnt come with any.

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13866 Posts

12-07-2009

Czech Republic

9007 Signins

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Re: The microsoft office starter on my Y460P no longer loads

2011-03-25, 11:45 AM
you may need to perform clean windows installation to fix the office issue.


Due to my absence, I may not reply your posts and/or personal messages

http://www.krasotaiskusstva.com
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31 Posts

06-07-2011

Santa Barbara, CA

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  • Message 9 of 10

Re: The microsoft office starter on my Y460P no longer loads

2011-07-19, 22:03 PM

I have same problem on e520 - Lenovo support told me to buy full version - that is not a fix!

 

The best fix I found was to not use MS Office and use OpenOffice.

 

openoffice.org

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13866 Posts

12-07-2009

Czech Republic

9007 Signins

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  • Posts: 13866
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  • Location: Czech Republic
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  • Message 10 of 10

Re: The microsoft office starter on my Y460P no longer loads

2011-07-20, 12:46 PM
if you already have serial, you can download installation file from microsoft.com


Due to my absence, I may not reply your posts and/or personal messages

http://www.krasotaiskusstva.com
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