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8 Posts

05-11-2013

Caribbean

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Time to repair a broken GPU

2013-05-11, 23:57 PM

I am currently not in a suported warranty country, but I am going to try sending it with someone, since it's still under warrantty. The issue is a GPU that decided to stop working. How long would it take for it to be repair? The person would be there for about two weeks.

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1242 Posts

11-19-2012

Egypt

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Re: Time to repair a broken GPU

2013-05-13, 13:19 PM

Hi 

 

Welcome in Lenovo Forums

 

The repair process takes about 5 working days to be repaired this is in case of the spare parts are available on the stock , but if not so that takes more than the five working days according to the service center feedback

 

Please send us the machine model so we can advise you more with your international warranty status 

 

Let  me know

 

Thanks

Alaa



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8 Posts

05-11-2013

Caribbean

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Re: Time to repair a broken GPU

2013-05-13, 15:03 PM

The laptop is an IdeaPad Z580
The GPU is an nVidia 630M, if I remember correctly.
The model # is QB02052253.

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59 Posts

09-15-2012

London

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Re: Time to repair a broken GPU

2013-05-13, 23:23 PM
it will take about 2 weeks for you to get it back
Z580 with i5 and nvidia
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1242 Posts

11-19-2012

Egypt

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Re: Time to repair a broken GPU

2013-05-14, 9:02 AM

Hi adexx_king

 

Would you please tell me from where you purchased the laptop and where are you located now? so i can advise more if you have an international warranty in your location or not 

 

Please let me know 

 

Thanks

Alaa



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8 Posts

05-11-2013

Caribbean

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Re: Time to repair a broken GPU

2013-05-14, 14:34 PM

The laptop was purchased on Amazon and imported into Belize, Central America, which is where I am now. Is it possible for it to take less than the two weeks?   

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1242 Posts

11-19-2012

Egypt

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Re: Time to repair a broken GPU

2013-05-14, 15:20 PM

Hi

 

Do you mean that the machine has been imported to adifferent state in USA ?

 

Thanks

Alaa



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8 Posts

05-11-2013

Caribbean

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Re: Time to repair a broken GPU

2013-05-14, 16:14 PM
No. I do not live in the USA. It was ordered online from Amazon.com
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1242 Posts

11-19-2012

Egypt

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Re: Time to repair a broken GPU

2013-05-15, 12:15 PM

Hi Sir

 

You have an international warranty on the below countries . hope its clear to you enough

 

9.png

10.png

11.png

 

Let me know

 

Thanks 

Alaa



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1242 Posts

11-19-2012

Egypt

1333 Signins

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  • Posts: 1242
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  • Message 10 of 12

Re: Time to repair a broken GPU

2013-05-15, 12:18 PM

Hi

 

Sorry for the inconvenience , i am just adding the below list

9.png

 

Thanks

Alaa



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