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  • Posts: 8
  • Registered: ‎08-25-2014
  • Location: Poland
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  • Message 1 of 2

Why i not get my gwaranty accepted for Display?

2014-09-01, 16:48 PM

I send my laptop to gwaranty. I had problem with to high temperatures and one small white place on display. Just like in this post on polish page: http://www.elektroda.pl/rtvforum/viewtopic.php?p=12293261#12293261


Its no chance its mechanical damage, couse i got no scratch on my notebook or anythink. Maybe it is even from startwhen i buyght it, but i hadnt seen it at start.


LV NB Repair Display <= 16 (no gwaranty)


In the same problem (i linked it before) when dell service seen it they repair it with no problem why u guys from lenovo got any? 


Here is photo of my notebook and problem. And tell me its mechanical then i go mad, when u knock it or something its not getting like that and not in place like that... Btw. anyone else had problem with lenovo service in german? 


Link to image


Moderator note: large image(s) converted to link(s):  About Posting Pictures In The Forums


248 Posts



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  • Posts: 248
  • Registered: ‎02-21-2013
  • Location: Ohio
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  • Message 2 of 2

Re: Why i not get my gwaranty accepted for Display?

2014-09-02, 2:53 AM
Dead pixels in your display are only valid in your warranty if a certain number them are dead, any thing under that isn't covered. Not sure in the exact number, it's usually 4-6 or more.
Lenovo Ideapad Y500 | Intel® Core™ I7-3630M @2.4GHz | 8GB 1600MHz DDR3 RAM | Nvidia® Geforce™ GT 750M | 120GB Mushkin Atlas Deluxe mSATA SSD | 1TB Samsung Spinpoint M8 5400RPM HDD | 1080p Lenovo Display | Intel® Dual Band Wireless-AC 7260
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