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5 Posts

01-02-2015

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Y500 ethernet not working "no adapter"

2015-01-02, 12:00 PM

when i plug in the ethernet cable nothing happens

in device manager i couldm't find the adapter i think its called aethros

 

i tried reinstalling the driver but nothing happend

 

any solution ?

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5 Posts

01-02-2015

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Re: Y500 ethernet not working "no adapter"

2015-01-05, 18:45 PM
any help ??
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5402 Posts

05-09-2013

United States of America

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  • Message 3 of 8

Re: Y500 ethernet not working "no adapter"

2015-01-05, 20:21 PM

wrote:

when i plug in the ethernet cable nothing happens

in device manager i couldm't find the adapter i think its called aethros

 

i tried reinstalling the driver but nothing happend

 

any solution ?


1. Is your wifi connection still working?

2. Is the ethernet card detected and reflected in device manager before you discover the problem?

3. How do you know that the ethernet card is "aethros"?

4. What OS are you using?

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01-02-2015

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Re: Y500 ethernet not working "no adapter"

2015-01-05, 21:38 PM
1- wifi is working
2-no Ethernet adapter is found in device manager, but I remember that it was detected the last time I plugged in an Ethernet cable 'maybe 2 months go''
3-i have the original driver and the Lenovo support site says so
4-windows 8.1 64bit

I tried downloading the latest driver , after installing the driver the adapter is still missing
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34 Posts

07-27-2014

India

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Re: Y500 ethernet not working "no adapter"

2015-01-06, 10:58 AM

Could you post a picture of your device manager screen with the network adapters menu expanded?

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Re: Y500 ethernet not working "no adapter"

2015-01-06, 22:11 PM

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5402 Posts

05-09-2013

United States of America

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Re: Y500 ethernet not working "no adapter"

2015-01-07, 4:24 AM

Activate airplane mode so that the wifi and Bluetooth (if you have one included) are off. Check Device Manager again and see if you now have the ethernet driver reflected. If not try clicking scan for hardware changes. If still not there, reboot and check again.

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34 Posts

07-27-2014

India

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  • Message 8 of 8

Re: Y500 ethernet not working "no adapter"

2015-01-07, 5:59 AM

Considering that there are no unidentified devices and the lan card isn't showing up, it could be a hardware issue. If you can, try making a bootable ubuntu pendrive and see if the lan card works there. if not, I'm willing to say it could be faulty hardware.

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