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12 Posts

04-08-2013

Manchester U.K

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Y500 - lack of availability in the U.K?

2013-04-08, 7:07 AM

 Seems I have two options, but from Amazon U.K or buy from Lenovo.

 

 Any other outlets either don't carry the Y500 - or in the case of John Lewis, only have the older i5 model with no ultrabay.

 

 I wanted to buy it with dual SLI but the U.K website doesn't even carry the second GPU for sale?

 

 Also it seems that you can now get the GT750M - but not in the U.K? I could buy the SLI setup from Amazon Germany, but obviously that is far from ideal.

 

 I did call custmer services here, mainly to ask if the touchpad problem had now been fixed, but that was brushed ver as though only a handful of customers had seen the problem.

 

 But I asked about the secondary GPU and was told "you understand this is a laptop and you can't change the graphics card in them". The guy had no idea what the ultrabay was, or if I could get hold of the second GPU at all.

 

 I'm ready to buy, but this is all very off putting I have to say.

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12 Posts

04-08-2013

Manchester U.K

68 Signins

315 Page Views

  • Posts: 12
  • Registered: ‎04-08-2013
  • Location: Manchester U.K
  • Views: 315
  • Message 2 of 5

Re: Y500 - lack of availability in the U.K?

2013-04-10, 10:53 AM

Really/ No one representing Lenovo here has ay answers? As of today this message hadn't been read. If the idea is to put me off buying Lenovo, it's working sadly.

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6 Posts

04-17-2013

London

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  • Message 3 of 5

Re: Y500 - lack of availability in the U.K?

2013-04-17, 10:13 AM
I got a response on their Facebook page that there was no plans to release this model in the UK.. but they will contact me if it changes. I think this a very silly approach. There is clearly demand for this laptop, but nobody seems to have a clue.... information please!!!

Will it be available in the UK from May (alike the US)? - simples.
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12 Posts

04-08-2013

Manchester U.K

68 Signins

315 Page Views

  • Posts: 12
  • Registered: ‎04-08-2013
  • Location: Manchester U.K
  • Views: 315
  • Message 4 of 5

Re: Y500 - lack of availability in the U.K?

2013-04-17, 21:51 PM

So in other words, they don't care about sales in the U.K? Because if they did, they would sell us equal hardware, seeing as we pay more here than in the states as it is.

 

 Amazingly crap customer support that Lenovo have. I am glad I found out now before actually giving them any of my cash. I have been reading a few websites doing research on what laptop to buy. I'll be making sure to let anyone else from the U.K know that there is little point buying this model.

 

 I think I'll be dropping trading standards a line as well, seeing as the laptop CAN'T do SLI if you buy it in this country, as Lenovo can't/won't sell the separate GPU. Useless all round really.

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9380 Posts

11-27-2007

SK

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Re: Y500 - lack of availability in the U.K?

2013-11-02, 18:05 PM

Andy  

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