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15 Posts

06-17-2013

United States

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  • Message 31 of 58

Re: Y510P-Leno​vo Cheating Customers by Using a Cheaper CPU Than Advertised​.

2013-06-20, 2:11 AM

wrote:

wrote:


I am pretty sure the one in ultrabay is 750m. SLI requires two GPUs to be identical.


Yeah. I was pretty sure they would need to be the same card. I've seen a lot of reviews and threads of people complaining about bad drivers. Didn't know if maybe It's because the cards were different. 

 

Any chance you could post a screenshot with gpuz or something thats lists both cards? 

 

Aside from the misinformation, how do you like the laptop? Performance? Build quality? Sound quality? Screen quality?

 

-RYknow


I will try to post a screenshot when I get a chance. Having just received the laptop yesterday, I have not spent time exploring it. It is highly likely that I will return it because of the misinformation. We will see what happens.

 

Also SLI is less stable than a single graphics card. The drivers for 750M is still maturing, because 750M was just released a couple of months ago. 

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15 Posts

06-17-2013

United States

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  • Message 32 of 58

Re: Y510P-Lenovo Cheating Customers by Using a Slower CPU Than Advertised.

2013-06-20, 16:00 PM

So, the following is the "proactive" email others and I have received:

 

"Dear Valued Customer,

We thank you for your recent purchase of your Lenovo Y510P (59370006).  Unfortunately, there was a description error with your processor. The processor was listed as a 4th Generation Intel Core i7-4700MQ Processor (2.42Ghz), but your system was shipped with the 4th Generation Intel Core i7-4702MQ Processor (2.22Ghz). 

We apologize for this error and wanted to specify the differences between the two. 

Generation Intel Core i7-4702MQ Processor (2.22Ghz) has lower power consumption (37W) versus 4th Generation Intel Core i7-4700MQ (Processor (2.42Ghz) we show on site (47W).

a. This allows for increased battery life
b. This also makes the system cooler
c. Less Fan Noise
d. While the speed is 200Mhz lower with minor sacrifice in processing power

Our website has been corrected and updated to reflect the correct specifications for each system. Again we apologize for this inconvenience and wanted to extend our 30 days No Questions Asked Return Policy to 60 days. During this period you are welcome to return your system for a refund or a replacement for a different system. 

If you have any additional questions or concerns please feel free to call and speak with one of our Lenovo Customer Support Reps @1-855-2-LENOVO Option #2, Option 1, or email us atwebsales@lenovo.com.

We thank you for your patience,

Lenovo Customer Service"

 

If we use buying a car as an analogy, this is almost similar as saying "We understand you paid for a Ferrari, so we gave you a Ferrari-looking car, with the engine swithced to a Toyota Yaris one. While the Toyota Yaris engine is just a "tiny bit" slower, it runs cooler, extends engine life, makes less noise, and saves gas. We thought it was probably ok fooling you because most of you would probably never find this out, but it seems that we underestimated your intellectual capability. Now what? You suckers just bring them back and let's pretend this mistake never happened."

 

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4 Posts

06-20-2013

Guayaquil

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  • Message 33 of 58

Re: Y510P-Lenovo Cheating Customers by Using a Slower CPU Than Advertised.

2013-06-20, 17:09 PM

Wow I just found out about this via that e-mail you posted and then came to this forum to check if someone else as as mad as I am... Why do this after the fact? Don't they check what they are using for the assembly line?

 

At least send a mouse, backpack or something, but extending the return period is not a proper compensation. So pissed right now! 

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966 Posts

01-28-2013

United States

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  • Message 34 of 58

Re: Y510P-Lenovo Cheating Customers by Using a Slower CPU Than Advertised.

2013-06-20, 19:35 PM

wrote:

Wow I just found out about this via that e-mail you posted and then came to this forum to check if someone else as as mad as I am... Why do this after the fact? Don't they check what they are using for the assembly line?

 

At least send a mouse, backpack or something, but extending the return period is not a proper compensation. So pissed right now! 


I'd rather get a free 3 year extended warranty as compensation if I was in your shoes.

Lenovo Y470: i7-2670QM | 8 GB DDR3 1333 MHz RAM | Nvidia GeForce GT 550M | 500 GB 7200 RPM Seagate HDD | ASUS PCE-AC56 802.11ac Network Adapter | Windows 7 Professional 64-bit
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4 Posts

06-20-2013

Guayaquil

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  • Message 35 of 58

Re: Y510P-Lenovo Cheating Customers by Using a Slower CPU Than Advertised.

2013-06-20, 19:40 PM

Cash back would be best, but yeah EW would be nice... not that extended return... **bleep**?!

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2 Posts

06-18-2013

usa

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  • Message 36 of 58

Re: Y510P-Lenovo Cheating Customers by Using a Slower CPU Than Advertised.

2013-06-20, 20:39 PM

Received the y510p last night.  got the 4702.  whatever okay.

 

turned on the laptop.  windows 8 failed to boot.  missing files during boot up.  tried numerous times to boot from usb and one key recovery failed miserably.  called tech support, they didn't know what they are doing.

 

needless to say.  returning it for a full refund.

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20 Posts

06-20-2013

New York

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  • Message 37 of 58

Re: Y510P-Lenovo Cheating Customers by Using a Slower CPU Than Advertised.

2013-06-20, 22:01 PM

I just bought one also, but it has the advertised cpu.  Try downloading and running CPU-Z (google it.)

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15 Posts

06-17-2013

United States

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  • Message 38 of 58

Re: Y510P-Lenovo Cheating Customers by Using a Slower CPU Than Advertised.

2013-06-20, 22:36 PM

wrote:

I just bought one also, but it has the advertised cpu.  Try downloading and running CPU-Z (google it.)


Where did you buy it from? Did you buy the dual graphics SLI model? I think Windows configuration list should be accurate, there is no need to use CPU-Z to verify. CPU-Z is probably good for checking the RAM.

 

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20 Posts

06-20-2013

New York

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  • Message 39 of 58

Re: Y510P-Lenovo Cheating Customers by Using a Slower CPU Than Advertised.

2013-06-21, 0:02 AM
No. It was IdeaPad Y510p Laptop - 59370012 - Dusk Black
Blu ray instead of sli. But I see they now show your model as you got it. Maybe too much heat.
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5 Posts

06-20-2013

New Hampshire

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  • Message 40 of 58

Re: Y510P-Lenovo Cheating Customers by Using a Slower CPU Than Advertised.

2013-06-21, 1:01 AM

wrote: I think Windows configuration list should be accurate, there is no need to use CPU-Z to verify. CPU-Z is probably good for checking the RAM.

 


I agree Windows should have it right. Could still verify with CPU-z though. CPU-z will list wattage, and that would be a dead giveaway. 

 

-RYknow

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