Greetings all,
Just today I had to return my Y550, because like a few others here, I fell into the alluring trap of the P8600's VT support advertised by Intel's website.
I wouldn't have cared a single bit, as I bought a comparable Thinkpad for only $20 more. The thing that set me livid and the reason I'm here now is the restocking fee that was heaped onto it.
I explained to the low-man on the totem pole who told me it wasn't his thing to waive the fee, I spoke to the supervisor (Sahid) who said,
"This is not Lenovo error, therefore I cannot remove the restocking fee."
Except that this was so bogusly advertised it's mind blowing. I tried to push the points listed here, that the processor is perfectly capable, but there is no one-way-or-the-other about it listed. The documentation doesn't say that it does or it doesn't. As stated multiple times, Intel's website says it definitely does.
"If it is not stated in the technical specifications, it is not supported." he said.
Well guess what, it isn't in the Thinkpad T500's either, but it sure is there!
http://lh4.ggpht.com/_A3o0EjLYCNg/SpwGfvr1tfI/AAAAAAAAC64/gynZ6-lycFY/Windows%207%20T500%20Intel%20Virtualization%20001_thumb%5B1%5D.png?imgmax=800
I bought that laptop, needing it for network simulation routines for a class I have, it would have been wonderful had it not been massively crippled for absolutely no reason (other than money, forcing an upgrade to the Thinkpads I presume).
So now, I must arm myself to the tee, as a poster here was able to get a full refund on the exact same principle. The "buyer beware" attitude is absolutely unacceptable, if a well-broadcasted feature like VT support is NOT implemented by default and cannot be adjusted, it should be explicitly mentioned next to the processor listing. It will be costing them a lot of unhappy customers, such as myself who would seek to other brands who don't limit their hardware for profit and support modern processor features.
I would have gone with something else, if it weren't for the fact I hate every other manufacturers' laptop designs.
My IBM Thinkpad T60 is a wonderful machine that I'm typing this out on. This is indeed bait-and-switch and more corporate greed business practice.
I'll put in a support ticket, and take the run around until that 15% comes back to me.