Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Lenovo NotebooksLenovo P, Y and Z series Notebooks
All Forum Topics
Options

6 Posts

02-06-2013

Brazil

29 Signins

99 Page Views

  • Posts: 6
  • Registered: ‎02-06-2013
  • Location: Brazil
  • Views: 99
  • Message 1 of 5

Y580 touchpad stops working when hot

2013-02-06, 13:04 PM

The touchpad behaves erratically (mouse pointer goes wild when I put my finger in the touchpad, either in rest or in movement) after a few hours of gaming (if the keyboard lights are off) or after half an hour or so of general use (if the keyboard lights are on). It seems to me that there is some sort of heat-induced short contact going on.

 

Does anybody know how to fix this?

 

I've got a friend to bring me this notebook from the US, but unfortunately this model isn't supported by Lenovo here in Brazil. Now I may need to find a fix for it myself (or resort to workarounds). A lesson learned for my next purchase: be more careful with so-called "worldwide" warranties.

Reply
Answer
Options

296 Posts

02-01-2012

Inda

602 Signins

2491 Page Views

  • Posts: 296
  • Registered: ‎02-01-2012
  • Location: Inda
  • Views: 2491

Re: Y580 touchpad stops working when hot

2013-02-11, 4:36 AM

Hi

 

Thanks for the post.

 

As per your concern touchpad will not work while system gets overheated after playing games.

 

To diagnose, I would suggest you to please re-install the Touchpad driver and update the Bios of your system from the below mentioned web link.

 

http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?&DocID=HT073649

 

Afterwards, please restart the system and check if the issue gets resolved.

 

Regards,

Sameer

 


Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution".! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

Reply

Replies(4)
Answer
Options

296 Posts

02-01-2012

Inda

602 Signins

2491 Page Views

  • Posts: 296
  • Registered: ‎02-01-2012
  • Location: Inda
  • Views: 2491
  • Message 2 of 5

Re: Y580 touchpad stops working when hot

2013-02-11, 4:36 AM

Hi

 

Thanks for the post.

 

As per your concern touchpad will not work while system gets overheated after playing games.

 

To diagnose, I would suggest you to please re-install the Touchpad driver and update the Bios of your system from the below mentioned web link.

 

http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?&DocID=HT073649

 

Afterwards, please restart the system and check if the issue gets resolved.

 

Regards,

Sameer

 


Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution".! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

0 person found this solution to be helpful.

This helped me too

Reply
Options

6 Posts

02-06-2013

Brazil

29 Signins

99 Page Views

  • Posts: 6
  • Registered: ‎02-06-2013
  • Location: Brazil
  • Views: 99
  • Message 3 of 5

Re: Y580 touchpad stops working when hot

2013-03-05, 12:27 PM

After a few weeks without any issues, I had one experience where the two-fingers scrolling malfunctioned. It's not as bad to my computing experience as the previous issue, though.

 

Reply
Options

6 Posts

02-06-2013

Brazil

29 Signins

99 Page Views

  • Posts: 6
  • Registered: ‎02-06-2013
  • Location: Brazil
  • Views: 99
  • Message 4 of 5

Re: Y580 touchpad stops working when hot

2013-03-18, 12:34 PM

I'm consistently having trouble with two-finger scrooling after a few hours of use, specially when the keyboard backlights are turned on, and it's worse when I'm in a hot (24º~28ºC) room.

Reply
Options

6 Posts

02-06-2013

Brazil

29 Signins

99 Page Views

  • Posts: 6
  • Registered: ‎02-06-2013
  • Location: Brazil
  • Views: 99
  • Message 5 of 5

Re: Y580 touchpad stops working when hot

2013-03-27, 11:46 AM
Yesterday the touchpad stopped working entirely... this is really frustrating.
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms