English Community

Lenovo NotebooksLenovo P, Y and Z series Notebooks
All Forum Topics
Options

1 Posts

06-12-2020

CA

3 Signins

15 Page Views

  • Posts: 1
  • Registered: ‎06-12-2020
  • Location: CA
  • Views: 15
  • Message 1 of 7

Yoga C940 screen flicker or freeze partially during Zoom calls

2020-06-13, 0:00 AM

Hello,

 

I just got a brand new Yoga C940 laptop nearly 1 month ago. When I am on Zoom calls, the laptop screen randomly flicker and occasionally part of the screen become blank (there is no external monitor connected). Sometimes, it goes back to normal after a few seconds, sometimes it stays for the entire call. I have read that this is a common problem with the C940 laptop, is there a way to fix it? Any suggestion is greatly appreciated.

 

Thank you.

Reply
Options

1 Posts

07-08-2020

GB

2 Signins

20 Page Views

  • Posts: 1
  • Registered: ‎07-08-2020
  • Location: GB
  • Views: 20
  • Message 2 of 7

Re:Yoga C940 screen flicker or freeze partially during Zoom calls

2020-07-08, 12:52 PM

Hi,

 

I had the same problem today, twice actually, on a less than a week old yoga c940. The second time it froze completely the whole screen went black and the only option was restarting.

If anyone has suggestions please share.

Reply
Options

1 Posts

07-09-2020

US

4 Signins

15 Page Views

  • Posts: 1
  • Registered: ‎07-09-2020
  • Location: US
  • Views: 15
  • Message 3 of 7

Re:Yoga C940 screen flicker or freeze partially during Zoom calls

2020-10-10, 23:46 PM

Exactly the same problem. Has anyone found a solution?

Reply
Options

1 Posts

10-16-2020

US

1 Signins

0 Page Views

  • Posts: 1
  • Registered: ‎10-16-2020
  • Location: US
  • Views: 0
  • Message 4 of 7

Re:Yoga C940 screen flicker or freeze partially during Zoom calls

2020-10-16, 15:54 PM

Same problem! I spend a lot of time on Zoom and would appreciate a response by Lenovo.

Reply
Options

1 Posts

09-30-2020

US

2 Signins

5 Page Views

  • Posts: 1
  • Registered: ‎09-30-2020
  • Location: US
  • Views: 5
  • Message 5 of 7

Re:Yoga C940 screen flicker or freeze partially during Zoom calls

2020-11-06, 16:50 PM

I have the same exact issue. I've had my LCD display replaced, my motherboard replaced, Windows 10 completely redownloaded. Nothing seems to fix this. I bought my C940 around a year ago and only started having screen issues when I started using Zoom a lot. 

Reply
Options

2 Posts

11-13-2020

SG

1 Signins

20 Page Views

  • Posts: 2
  • Registered: ‎11-13-2020
  • Location: SG
  • Views: 20
  • Message 6 of 7

Re:Yoga C940 screen flicker or freeze partially during Zoom calls

2020-11-13, 6:09 AM

i just experienced it today when i use zoom for the first time after getting my ideapad flex 5 just last month. i panic! i guess it's triggered due to zoom desktop app? can lenovo specialist please comment? thank you.

Reply
Options

1 Posts

11-20-2020

US

1 Signins

0 Page Views

  • Posts: 1
  • Registered: ‎11-20-2020
  • Location: US
  • Views: 0
  • Message 7 of 7

Re:Yoga C940 screen flicker or freeze partially during Zoom calls

2020-11-20, 15:53 PM

I have been having the same problem with my new Yoga C940.  It happens when a Zoom participant does a screen share.  I believe that has consistently been the trigger for this laptop.

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete