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2 Posts

05-30-2018

CA

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  • Posts: 2
  • Registered: ‎05-30-2018
  • Location: CA
  • Views: 42
  • Message 1 of 1

Z50-75 dc power jack replaced, laptop suddenly dead

2018-05-30, 3:08 AM

Hello,

I have a Z50-75 laptop which has had power jack issues in the past. The jack has been replaced several time.

 

The most recent time it was replaced, I proceeded to use it thay night as normal, and then closed the laptop to put it in sleep mode and went to bed. The next morning, the computer is completely unresponsive. It had not moved from the position on my desk at all. Bought a nen charger to no avail. Will not light up in any way, does not show any signs of life (no fan noise, no cd drive eject, etc). 

 

Have tried troubleshooting anything I could think of; dont see any visible issues to thr hardware.

 

If anyone has any ideas or if I could get a hold of Lenovo Support, that would be great. Spent nearly an hour looking for a customer support email but it seems it isn't that simple haha. 

 

I really like my laptop and would like to see it working again. Have had about 3yrs.

 

Thanks.

 

Edit-typos.

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