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4 Posts

03-24-2013

USA

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Z500 Bluetooth issue

2014-01-13, 13:05 PM

After a few weeks of frustrations, i finally gave in and got an account here.

My OS is windows 8.1. My laptop is less than a year old. I cannot enable bluetooth. I cannot even see it in Device Manager. Ive installed the intel bluetooth driver, which was prompted after installing win 8.1.  Nada bluetooth.  Any suggestions on how to bring it back? Thanks.

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5402 Posts

05-09-2013

US

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Re: Z500 Bluetooth issue

2014-01-13, 15:16 PM

From cold boot try to restart using "settings/power/restart".  See if you can now enable it.

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4 Posts

03-24-2013

USA

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Re: Z500 Bluetooth issue

2014-01-15, 11:08 AM
that didn't work.
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5402 Posts

05-09-2013

US

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Re: Z500 Bluetooth issue

2014-01-15, 12:16 PM

What is the model of your wifi card?

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4 Posts

03-24-2013

USA

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Re: Z500 Bluetooth issue

2014-01-15, 13:39 PM
intel Centrino wireless n 2230

also, just got off phone with Lenovo support, after several reinstalling of Bluetooth drivers and rebooting... still no solution.
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5402 Posts

05-09-2013

US

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Re: Z500 Bluetooth issue

2014-01-15, 17:18 PM

Can you try switching off wifi in bios temporarily? See if bluetooth will appear after booting.

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7 Posts

02-20-2017

TN

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Re: Z500 Bluetooth issue

2017-02-22, 16:43 PM

I did recover my bluetooth, i used this program from this
http://bluetoothinstaller.com/BluetoothDriverInstaller_x64.exe .

i also did recover my LSC, i used windows repair all-in-one from tweaking.com

 

:manvery-happy:

I would thank you Jamdy17 and LenBlazer for your interest.

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