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23 Posts

07-01-2014

hyderabad

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  • Message 1 of 8

Z510: Battery problem

2015-08-09, 12:47 PM

I have lenovo ideapad z510 from last 1 year and in that time no problem occured but from 4 days battery issue is there

when i plugged the charger it stuck at 1% and suddenly after 20min its says battery 100% and when i remove the charger the drops to 0% suddenly.

 

Moderator note: added model to subject line.

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1609 Posts

09-16-2014

United States of America

3048 Signins

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Re: Z510: Battery problem

2016-01-15, 16:03 PM

In response to customer reports of unexpected issues with battery performance on Z500 and Z510 laptops, Lenovo is making a battery firmware update available via download from the Lenovo Forums.

 

This battery firmware is intended to resolve the following unexpected charging symptoms when a Z500 or Z510 laptop is powered on:

 

  • Battery is dead
  • Battery is not detected
  • Battery is detected and charged to 100% but when AC power is removed, the laptop immediately powers off
  • When the battery is fully charged and AC power is removed, battery level falls dramatically within 10 minutes

Please note a step-by-step procedure for upgrading the firmware is included in the .zip file, found in the "ReadMe" folder.

 

The battery firmware update can be downloaded here: https://download.lenovo.com/lenovo/content/sm/z500_z510_battery_firmware_update.zip

 

Thank you,

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2445 Posts

03-09-2012

Canada

5597 Signins

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  • Message 2 of 8

Re: Battery problem

2015-08-09, 13:14 PM

You'll need a new battery or a know good battery to test.

 

I don't think Lenovo has a battery diagnostics tools lile some of the Thinkpads had. But sound like the battery has failed.

T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Win 10 64bit
Z70-80 I7 - 5500U 16GB GB - 1TB HD Win 10 64bit FHD 17.3", G840 w/2GB

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1251 Posts

11-19-2012

Egypt

1333 Signins

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  • Message 3 of 8

Re: Battery problem

2015-08-09, 13:17 PM

Dear anurag,

 

Welcome in lenovo community,

 

please try to

1-remove the battery and the charger, then hold the power button for 20 seconds

2-connect the machine to the charger only, then hold the power button for 10 seconds

3-from the control panel, uninstall (energy management)

 

Thanks to use lenovo community



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1251 Posts

11-19-2012

Egypt

1333 Signins

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  • Posts: 1251
  • Registered: ‎11-19-2012
  • Location: Egypt
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  • Message 4 of 8

Re: Battery problem

2015-08-09, 13:22 PM

Dear anurag,

 

Welcome in lenovo community,

 

please try to

 

1-turn off the machine, remove the charger, then hold the power button for 20 seconds

2-connect the machine to the charger, then hold the power button for 10 seconds

3-from the control panel, uninstall (energy management)

 

Thanks to use lenovo community

 



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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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2445 Posts

03-09-2012

Canada

5597 Signins

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  • Posts: 2445
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  • Message 5 of 8

Re: Battery problem

2015-08-09, 14:20 PM

The battery is still installed. Whats to keep it from trying to restart from the weak battery? Not mentioning the battery is a key ommission in my opinion.

 

Is the battery in or out during this process?

T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Win 10 64bit
Z70-80 I7 - 5500U 16GB GB - 1TB HD Win 10 64bit FHD 17.3", G840 w/2GB

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1609 Posts

09-16-2014

United States of America

3048 Signins

61403 Page Views

  • Posts: 1609
  • Registered: ‎09-16-2014
  • Location: United States of America
  • Views: 61403
  • Message 6 of 8

Re: Z510: Battery problem

2016-01-15, 16:03 PM

In response to customer reports of unexpected issues with battery performance on Z500 and Z510 laptops, Lenovo is making a battery firmware update available via download from the Lenovo Forums.

 

This battery firmware is intended to resolve the following unexpected charging symptoms when a Z500 or Z510 laptop is powered on:

 

  • Battery is dead
  • Battery is not detected
  • Battery is detected and charged to 100% but when AC power is removed, the laptop immediately powers off
  • When the battery is fully charged and AC power is removed, battery level falls dramatically within 10 minutes

Please note a step-by-step procedure for upgrading the firmware is included in the .zip file, found in the "ReadMe" folder.

 

The battery firmware update can be downloaded here: https://download.lenovo.com/lenovo/content/sm/z500_z510_battery_firmware_update.zip

 

Thank you,

0 person found this solution to be helpful.

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Re: Z510: Battery problem

2017-02-23, 9:41 AM
Sudden shutdown!
The nightmare is back!
After updating the firmware posted from Majestic solution I was hoping that the problems were over, and instead I was wrong.
A year later we are still here: in battery mode lenovo Z510 turns off itself suddenly and can only be restarted by connecting it to power supply.
It is really frustrating to work with a PC knowing that sooner or later will disappear and all your progress will be lost.
Lenovo is the first manufacturer in the world of PC and is unable to solve a major problem shared by all users who have purchased this model.
I'm really angry because I thought that the problem was solved but that is not so, and in these conditions I can not seem to work.
I hope Lenovo hear these complaints, and as soon as possible (I would say so urgent) will be able to solve, once and for all, this problem.
I expect from the Lenovo staff answers that they can help their clients.
I hope you can understand our outrage.
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Re: Z510: Battery problem

2017-02-23, 9:41 AM

Sudden shutdown!
The nightmare is back!
After updating the firmware posted from Majestic solution I was hoping that the problems were over, and instead I was wrong.
A year later we are still here: in battery mode lenovo Z510 turns off itself suddenly and can only be restarted by connecting it to power supply.
It is really frustrating to work with a PC knowing that sooner or later will disappear and all your progress will be lost.
Lenovo is the first manufacturer in the world of PC and is unable to solve a major problem shared by all users who have purchased this model.
I'm really angry because I thought that the problem was solved but that is not so, and in these conditions I can not seem to work.
I hope Lenovo hear these complaints, and as soon as possible (I would say so urgent) will be able to solve, once and for all, this problem.
I expect from the Lenovo staff answers that they can help their clients.
I hope you can understand our outrage.

Reply
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