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7 Posts

06-26-2013

DC

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  • Posts: 7
  • Registered: ‎06-26-2013
  • Location: DC
  • Views: 55
  • Message 11 of 13

Re: (Z580) Screen freezing when plugging in AC adapter

2013-06-28, 0:02 AM

So I spoke to a customer service technician earlier today and apparently I just needed to do OneKey Recovery. I had to completely start over (did a clean install) but that solved the problem. Does that means something I installed affected my computer's performance? Weird.

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29 Posts

06-24-2013

Saudi arabia

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158 Page Views

  • Posts: 29
  • Registered: ‎06-24-2013
  • Location: Saudi arabia
  • Views: 158
  • Message 12 of 13

Re: (Z580) Screen freezing when plugging in AC adapter

2013-06-28, 7:12 AM
Even you do the OKR the problem will be the same and even you clean install the windows..because i already tried that thing but still the same problem.no changes.
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1 Posts

10-02-2013

South Africa

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17 Page Views

  • Posts: 1
  • Registered: ‎10-02-2013
  • Location: South Africa
  • Views: 17
  • Message 13 of 13

Re: (Z580) Screen freezing when plugging in AC adapter

2013-10-02, 8:59 AM

Hi, i bought my Z580 in July.  It was working fine, my husband gave it to his niece to use as hers had a virus, anyway i got it back yest & the cursor just freezes? battery was on full charge & it happnend, AC adapter was not plugged in!

My bru said it could be software or hardware or mouse software settings to look at!  pity he lives overseas cause language is gibberish to me, i'll hv to take it fback as its under guarantee!

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