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7 Posts

09-19-2015

United Kingdom of Great Britain and Northern Ireland

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  • Message 1 of 7

Z580 wireless dropping

2015-09-19, 13:43 PM

My wireless connection has been getting gradually worse. The laptop keeps losing its connection to my router. If I turn it off or disable then enable the adapter (Atheros AR9285) the connection is restored but now for about a minute only before it's lost again. Any ideas? Should I just buy an external adapter?

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735 Posts

08-25-2015

Egypt

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Re: Z580 wireless dropping

2015-09-20, 9:00 AM

Dear JohnUttley,

 

Welcome in lenovo community,

 

Could you please tell us what is your machine operating system ?

 

Regards,

Joseph

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7 Posts

09-19-2015

United Kingdom of Great Britain and Northern Ireland

10 Signins

51 Page Views

  • Posts: 7
  • Registered: ‎09-19-2015
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 51
  • Message 3 of 7

Re: Z580 wireless dropping

2015-09-20, 19:09 PM

I have Windows 7

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735 Posts

08-25-2015

Egypt

454 Signins

5315 Page Views

  • Posts: 735
  • Registered: ‎08-25-2015
  • Location: Egypt
  • Views: 5315
  • Message 4 of 7

Re: Z580 wireless dropping

2015-09-21, 6:32 AM

 Dear JohnUttley,

 

Please try to uninstall the WLAN driver from the device manager and install the below driver

 

https://download.lenovo.com/consumer/mobiles/0mwl08ww.exe

 

Regards,

Joseph

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7 Posts

09-19-2015

United Kingdom of Great Britain and Northern Ireland

10 Signins

51 Page Views

  • Posts: 7
  • Registered: ‎09-19-2015
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 51
  • Message 5 of 7

Re: Z580 wireless dropping

2015-09-21, 9:46 AM
Thanks, I've done that. I'll see how it goes.
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7 Posts

09-19-2015

United Kingdom of Great Britain and Northern Ireland

10 Signins

51 Page Views

  • Posts: 7
  • Registered: ‎09-19-2015
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 51
  • Message 6 of 7

Re: Z580 wireless dropping

2015-09-27, 19:14 PM

Joseph, thanks this has improved things but we still have problems, just less frequently. WE normally hibernate our laptop rather than powering it all the way off. Could this contribute?

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735 Posts

08-25-2015

Egypt

454 Signins

5315 Page Views

  • Posts: 735
  • Registered: ‎08-25-2015
  • Location: Egypt
  • Views: 5315
  • Message 7 of 7

Re: Z580 wireless dropping

2015-09-28, 8:20 AM

Dear JohnUttley,

 

Please try to check the problem without hibernating the laptop, and compare between the two situations, without the hibernate and with it, and feed us back please

 

Regards,

Joseph

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