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11 Posts

07-30-2015

United States

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Re: windows 10 upgrade for y40-70 error "Internal Power Error"

2015-07-30, 1:06 AM
bunton, I agree. The AMD card is at fault. Sadly, without it, this notebook is nothing more than simple netbook. I just tried restarting and rushing to the device manager to update the drivers. Seems to work just fine, until I restart again.
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3 Posts

07-30-2015

California

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Re: windows 10 upgrade for y40-70 error "Internal Power Error"

2015-07-30, 1:15 AM
And also the 8.1 beta drivers are also causing the crash on windows 8 when the gpu is put to use, and I cannot get a hold of older drivers so basically I'm stuck.
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1 Posts

07-30-2015

Canada

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Re: windows 10 upgrade for y40-70 error "Internal Power Error"

2015-07-30, 1:22 AM

How exactly did you downgrade? Cause my friends y40-80 is experiencing the exaact same thing!!!

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11 Posts

07-30-2015

United States

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Re: windows 10 upgrade for y40-70 error "Internal Power Error"

2015-07-30, 1:26 AM

wrote:

I'd had the same issue as everyone else and it was the amd video drivers that were causing it to crash. I followed the instruction of the first page of uninstalling drivers and amd folder and then downloading the windows 10 drivers from amd. However that doesn't work as they are 'AMD Catalyst™ Display Driver version 15.20.1062.1002​' which are OUTDATED, you need version 15.20.1065.0. Updating the drivers through windows will give you the correct version. I had to uninstall the old drivers to prevent windows from crashing, allowing myself enough time to download and install the new drivers. Without uninstalling the old drivers windows crashed before the drivers could finish downloading and installing.

What worked from me is to start windows in safe mode:
start windows > press windows+ r > type msconfig > boot > check safemode - minimal > apply / ok > reboot.

Once in safemode:
Right click on my computer > properties > device manager > adaptive display > uninstall amd video drivers > delete amd folder in C:/amd

then reboot normally by repeating the first step:
windows+r > msconfig > boot > uncheck safemode > apply/ok > reboot.

Then once windows loaded I went back to device manager to update driver by search
right click My computer > properties > device manager > right clicked on missing amd video driver > update driver using internet.

This should update the driver to the working version AMD Catalyst™ Display Driver version 15.20.1065.0, which have been working fine for me and others.


THIS!  This needs to be marked, sticked, whatever. I'm a 40 year old web/database tech student and I've been working on this for my wife for about two hours now. **bleep** Win10 isn't 'available' on my laptop yet. lolz

 

I simply went into the device manager and found the AMD device. Doubled clicked the AMD R9 device, disabled it, and then updated the driver via the internet. Afterwards, I doubled checked that it was 15.200.1065  <--- This is the important number! 1062 will not work, and, unfortunately, that is the latest version that you can manually download from AMD's support page. 

 

So, make sure you've got 1065, not 1062 and you're set. 

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1 Posts

07-29-2015

Pennsylvania

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Re: windows 10 upgrade for y40-70 error "Internal Power Error"

2015-07-30, 1:45 AM

Disabling AMD immediately upon start up, then running windows update, and next updating the driver from 1062 to 1065 worked for me. Thanks for your help!

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2 Posts

07-30-2015

United States

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UPDATE Re: windows 10 upgrade for y40-70 error "Internal Power Error" SOLUTION

2015-07-30, 1:48 AM

So the link given actually goes to the 8.1 driver. Use the URL below and find the video driver in the list that actually says Window 10.  The version number is 15.200.1 050.0 and they just put it up on 7/16/15, so it's the latest.  

 

Here is the URL:

 

http://support.lenovo.com/ca/en/products/laptops-and-netbooks/lenovo-y-series-laptops/y40-80?tabName=Downloads

 

I think a lot of people that have gone through the steps correctly simply downloaded and installed an older driver version.

 

Hope this helps!

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11 Posts

07-30-2015

United States

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Re: UPDATE Re: windows 10 upgrade for y40-70 error "Internal Power Error" SOLUTION

2015-07-30, 1:53 AM

wrote:

So the link given actually goes to the 8.1 driver. Use the URL below and find the video driver in the list that actually says Window 10.  The version number is 15.200.1 050.0 and they just put it up on 7/16/15, so it's the latest.  

 

Here is the URL:

 

http://support.lenovo.com/ca/en/products/laptops-and-netbooks/lenovo-y-series-laptops/y40-80?tabName=Downloads

 

I think a lot of people that have gone through the steps correctly simply downloaded and installed an older driver version.

 

Hope this helps!


That's an older driver. The only one that consistently works, as evidenced by many posts in this thread, is 15.200.1065. 

The one you linked is out of date. If you update directly from Device Manager, and tell it to search on the web, it will update to the latest version!

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1 Posts

07-30-2015

Buffalo

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Re: windows 10 upgrade for y40-70 error "Internal Power Error"

2015-07-30, 1:59 AM
I don't have enough time to recover because it just resets again. Any help?
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21 Posts

08-14-2014

United States

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Re: windows 10 upgrade for y40-70 error "Internal Power Error"

2015-07-30, 2:03 AM
If by chance, someone can get back to Windows 8.1 via Safe mode (as I did), if you then go to Device Manager and right click AMD Radeon R9, and update driver, there is indeed a new driver which I have subsequently installed. BUT, I spent so many hours earlier trying every work around possible before reverting back to 8.1 that I'm gun shy about re-installing 10 until I hear a confirming message from a Lenovo admin concerning addressing the problem and that this fix is legit or whether Microsoft patches whatever is generating this error. Again,reaching out to Lenovo to address this fix.
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21 Posts

08-14-2014

United States

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Re: windows 10 upgrade for y40-70 error "Internal Power Error"

2015-07-30, 2:07 AM
Hmmm......I just right clicked the AMD R9 device in device manager and was able to download the latest driver to 15.200.1065. I was able to revert to 8.1 to do this but haven't pulled the trigger to reinstall 10 yet to make sure that is the culprit.
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