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2 Posts

01-28-2015

India

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  • Posts: 2
  • Registered: ‎01-28-2015
  • Location: India
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z50 ethernet port loose?

2015-01-28, 16:55 PM

Hey, I just got a new Z50, a month back. When I try connecting to the network with an ethernet cable, the connection is very sensitive, disconnecting even with a slight movement of the chord. I am using a Category 6 ethernet cable, and the OS is Xubuntu. I tried using several Cat 6 chords, but they all face the same problem.Any help will be greatly appreciated !

 

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4308 Posts

11-18-2012

United States of America

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  • Posts: 4308
  • Registered: ‎11-18-2012
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Re: z50 ethernet port loose?

2015-01-28, 17:04 PM

Welcome to the Lenovo Community !

 

If the socket isn't providing a good connection I would suggest you contact Lenovo Support for warranty service especially after trying different cables with the same results.  The contacts in the socket maybe mis-aligned or the socket could just be bad. You can find the phone number for Lenovo Support in your country or area by using the link below....

http://support.lenovo.com/us/en/supportphonelist_alt1

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