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Blue Screen Again
Posts: 9
Registered: ‎11-29-2011
Location: Czech Republic
0 Kudos

2 BSOD Y550

Hello

 

I want to ask for help, I'm getting desperate.  I had issues with my laptop a while ago, but fixed it because of this forum.  But recently I got 2 BSOD, my harddrive is making weird sounds, I ran scandisk, fixed few things, but it's still happening.  I got these two messages:

 

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 8392E795
BCP3: BF0AF8BC
BCP4: 00000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\040612-32713-01.dmp
C:\Users\Mr.Pavel\AppData\Local\Temp\WER-68593-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: c5
BCP1: 018D8B8C
BCP2: 00000002
BCP3: 00000001
BCP4: 839714C1
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\041212-36816-01.dmp
C:\Users\Mr.Pavel\AppData\Local\Temp\WER-83148-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

 

 

And I've uploaded the dumpfiles right here:

https://rapidshare.com/files/2598240058/040612-32713-01.dmp

https://rapidshare.com/files/186842925/041212-36816-01.dmp

 

If anyone has any idea what the problem is and what I should do to fix it, I would really appreciate it. Smiley Happy

 

Thank you

Community Moderator
Posts: 13,431
Registered: ‎12-07-2009
Location: Česká Republika
0 Kudos

Re: 2 BSOD Y550

if you installed zonealarm, un-install it and check if the issue persists.

http://www.krasotaiskusstva.com
Blue Screen Again
Posts: 9
Registered: ‎11-29-2011
Location: Czech Republic
0 Kudos

Re: 2 BSOD Y550

I appreciate the help.

 

However I didn't have zonealarm on my drive and I experienced the BSOD again.

 

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 83964795
BCP3: C397357C
BCP4: 00000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\041712-27846-01.dmp
C:\Users\Mr.Pavel\AppData\Local\Temp\WER-70949-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt

 

the dump file is right here

https://rapidshare.com/files/1796796943/041712-27846-01.dmp

 

I'm getting desperate.  I really don't want to format my laptop, because I have a lots of school projects on it.  Lately, the BSOD is occuring really often.  Please tell me, if the problem is still the same.  Ireally appreciate it, thank you.

Community Moderator
Posts: 13,431
Registered: ‎12-07-2009
Location: Česká Republika
0 Kudos

Re: 2 BSOD Y550

could be graphic card driver or directx issue ( caused by dxmms1 )
take a look at the page below:

http://forum.lenovo.com/t5/IdeaPad-Y-U-V-and-Z-series/What-is-the-final-solution-for-blue-screen-in-...

http://www.krasotaiskusstva.com