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05-14-2013

United States

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Alternative wifi adapters for Y500?

2013-05-14, 14:44 PM

I have a Y500 with the craptacular Intel Centrino-N 2230.  The wireless speeds are disgustingly slow, and randomly drop my connection as well.  I've scoured this site and a few other forums for tips.  Have tried so many different drivers (no difference), modified my router settings (no difference) and opened up the laptop to reseat the wifi card and reseat the white and black cables.  Reseating the white and black gave me a slight performance boost.  I went from about 2Mbps to 3Mbps on download speeds.  But the download speed varies so much, it is not uncommon to see less than 1 Mbps.  Meanwhile all of the other devices on my network have no problems on my Airport Extreme.  To rule out my Airport Extreme, I also hooked up my DGL-4500 and an older D-Link model, but saw no improvements.

 

I'm wondering who here has replaced their wifi card with another?  I am seeing reports that the BIOS restricts what models can be used (THANKS, LENOVO).  While I see that there are a few mentions here and there of possible compatible cards, I haven't seen any posts from owners that have successfully replaced their stock wifi card with one of these.

 

Anyone?  Thanks in-advance.  Love this laptop, aside from the terrible wireless.

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757 Posts

06-20-2011

US

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Re: Alternative wifi adapters for Y500?

2013-05-14, 16:19 PM

Welcome to the forum.
Did you ever see a movie called "Catch 22"?
According to the Y500 HMM
http://download.lenovo.com/consumer/mobiles_pubideapad_y400y500_hmm_1st_edition_sep_2012_english.pdf
These are the whitelisted wireless cards you "should be able" to upgrade to:
Y500WirelessCards2.PNG

Y500WirelessCards1.PNG


Unfortunately, you can't buy one from Lenovo. According to their sales rep, the FRU numbers are only for their maintenance techs, so they will know what part to order, for a replacement! So I think you would have to go to one of the stateside "Service Providers" and beg them for a wireless card. Funny though, I called up EVERY service providers within 100 miles of my location, and they either said "We don't deal with individual consumer, only corporate orders" or the provider does not deal with Lenovo "anymore". (Even though they are still listed on the Lenovo "find a service provider" site)
Welcome to Catch 22, Yossarian!:smileysurprised:
If you search on e-bay, you "might" find a card in this list that specifically states it's "Made for Lenovo" or some such nomenclature. However, Caveat Emptor.
The only way to really get what you want in an upgraded wireless card, is to use a modified BIOS that eliminates the whitelist. Then you can buy whatever you want.
All I ever wanted was the ability to use the 5 Ghz channel on my router, as my Intel N-1000 only has the 2.4 Ghz band. I guess I shouldn't complain to you. I get consistently good wireless connections at 144 max rate.

 

DragonRider

_________________________________________________________________________

I'm DO'ing IT

Yoga 900 Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz (Skylake-Y)

X1 Carbon 2nd Gen (20A8) ThinkPad/YOGA Tablet 2 Pro-1380F/IdeaCentre A520 All-In-One i5-3230M/Lenovo Y470 i7-2630QM/T420

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3 Posts

05-14-2013

United States

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Re: Alternative wifi adapters for Y500?

2013-05-14, 16:36 PM

Thanks for the info.  I run both bands at my house, but I also would prefer to use the 5 GHz band.  But I would be happy at 2.4 GHz if the speed was better.  Even only 15' away from my router, the speeds are terrible on the Y500.  Was hoping to not have to carry around my Alfa or keep it hooked up to the Y500 all the time.

 

I'm really surprised there isn't more yelling about this as I have seen quite a few posts about the issue on varoius forums.  Thanks again for the input.  I may explore the modified BIOS route.

 

(I like Alan Arkin, so I will check out the movie on Netflix.)

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3 Posts

05-14-2013

United States

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  • Message 4 of 24

Re: Alternative wifi adapters for Y500?

2013-05-14, 16:46 PM

So... after experimenting with a few things in Device Manager, I seem to have made significant progress.  I hope this helps someone else.  I did this:

- Disabled Bluetooth in Device Manager

- Disabled Bluetooth(R) Amp under the 2230 in DM

 

My wifi download speeds shot up to nearly 25 Mbps, and are holding steady.  I'm guessing it's interference on the 2.4 GHz band.

 

EDIT:  Forget it.  It sucks again.  Speeds dropped back down to 3 Mbps.

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757 Posts

06-20-2011

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  • Message 5 of 24

Re: Alternative wifi adapters for Y500?

2013-05-14, 16:58 PM

You really need to check your wireless environment using inSSIDer.

 

http://www.metageek.net/products/inssider/

 

This program will tell you which channels are being used. Change your channel to one that has the least interference.

 

Also, are you using N-only?

 

DragonRider

_________________________________________________________________________

I'm DO'ing IT

Yoga 900 Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz (Skylake-Y)

X1 Carbon 2nd Gen (20A8) ThinkPad/YOGA Tablet 2 Pro-1380F/IdeaCentre A520 All-In-One i5-3230M/Lenovo Y470 i7-2630QM/T420

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9 Posts

05-21-2013

nc

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  • Message 6 of 24

Re: Alternative wifi adapters for Y500?

2013-05-21, 21:49 PM

Had my Y500 for 2 weeks, going to ask for a replacement as my wifi speeds are also.worse then terrible since i got it.

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9 Posts

05-21-2013

nc

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  • Message 7 of 24

Re: Alternative wifi adapters for Y500?

2013-06-04, 2:50 AM

Update: sent  in for repair, I was told they would put a different type of WiFi card in. Received it back same crapola wifi card with same problem. I did get it to work when I disabled the Bluetooth. Lenovo will not sell you a better card. Since I have a Bluetooth printer and Lenovo will not sell me another card I'm sending the computer back.

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7 Posts

06-14-2013

UK

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  • Message 8 of 24

Re: Alternative wifi adapters for Y500?

2013-06-14, 12:52 PM

Anyone had any luck with this? I have the same issue here in the uk. I contacted Lenovo who won't supply me with a new card as i am not a business. Pretty bad that you pay £967 for a laptop and you can't get a steady connection to the internet. Anyway, I've searched high and low for another card with the correct FRU's here in the UK and funnily enough there aren't any! It's a shame as I like the laptop. Anyway, if anyone can shed any light on this or know where i could get another card that is on the whitelist (seriously that is just silly Lenovo), then please post. Oh yeah, I've tried all the apparent fiexes and had no luck.

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5385 Posts

05-09-2013

US

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  • Message 9 of 24

Re: Alternative wifi adapters for Y500?

2013-06-14, 13:21 PM

Let's straighten the facts first. The wifi card is manufactured by Intel. If you go to Intel's own forum there are complains regarding connectivity. So the problem is not limited to Lenovo only but is also happening to other brand using this card.

 

Recently Intel publish a new driver (version 15.8) that claims to remedy or solve the connectivity problem. You may want to give this a try first before replacing the card. Here is the download link:

 

Intel® PROSET/ Wireless Software Downloads

http://www.intel.com/support/wireless/wtech/proset-ws/sb/CS-034041.htm

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7 Posts

06-14-2013

UK

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  • Message 10 of 24

Re: Alternative wifi adapters for Y500?

2013-06-14, 14:14 PM

LenBlazer. Cheers for the link.  I am trying it now. and see if it helps. I know the chip chip is made by Intel and the problem lies with them and not Lenovo. However it is shipping in a Lenovo machine which was purchased, not an isolated chip that was purchased. As such Intel won't just replace the chip. You either have to go back to the retailer or Lenovo and go thhrough the arduous task of sending it back, and being without your computer for a reasonably lengthy period.  For the cost of a new chip, i'd prefer just to buy one, install it, and crack on.  I'd also quite like to upgrade it and others may wish to do the same, so the absence of FRU's is an issue. I'm hoping this driver upgrade works (odd that it siad it was up to date, but wasn't).  So far 15 minutes online, and still here, so that's something.  Will report back for the benefit of others.

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