08-20-2013 10:09 PM
Good to know Paper Tape but hopefully I don't get into a weird situation because I'm a Canadian temporarily out of the country and couldn't resist buying this laptop.
I just got off the phone with lenovo just before writing this. Their call centre is backed up so I have to wait for a call within the next 48 hours. Something about weather. They asked for all the relevant information regarding my case and said they'd call when they can. If anyone is reading this within a few days of this being posted, expect delays if you're inquiring about your Lenovo product as well.
An adventure on Google revealed that this isn't an uncomon occurance with laptops as well but NO ONE POSTS THEIR SOLUTION. I refuse to be one of those people that show up on Google without a solution so here's hoping for a saisfying resolution to the problem. It could be "install Windows 7" or "install linux" but that's hardly satisfying.
09-03-2013 10:04 AM
09-04-2013 07:17 AM
Hoping to find an answer to this issue. I just received my y410p this past week. I charged it to full on Friday and then turned it off for the weekend. When I tried to turn it on yesterday for class (4 days shut down) it was completely drained and would not turn on.
09-04-2013 08:16 AM
09-04-2013 03:56 PM
What is your MFG date? It is below the battery on the back of the laptop.
Mine is 2013/07/12.
See if they are close or if it is an ongoing issue over a period of time.
09-04-2013 06:25 PM
09-05-2013 06:08 PM
So...I am pissed right off now. Got my computer back today and the service sheet from the RMA center says they replaced the battery.....even though it wasn't the battery to begin with and I wrote an extensive letter describing the issue. I tested the battery outside the laptop before I sent it in and it didn't lose a single percent of charge over 24 hours. This is BS really. Going to call later tonight and demand a replacement. I need this computer for school and cant afford the time lost to send it in again for a month. Ill let you guys know how it goes.
09-05-2013 08:32 PM