11-25-2019 12:09 AM
Last week, my Laptop Battery shows 100% but dies when I unplugged.
Y700-15ISK Laptop (ideapad). I have tried everything but nothing changed.
Can you please help me?
11-25-2019 12:16 AM
I have the same issue with my Y520, You either bought a third party battery or your battery is not caliberated. If you bought a third party battery, you need to get rid of it and buy a first party one. If you have an original battery follow this guide to caliberate your battery:
Speaking of which, can someone tell me where I can buy first party battery for lenovo legion Y520? I live in Canada so it might be hard, I'm willing to pay the price to get my laptop working again.
11-25-2019 12:32 AM
11-26-2019 08:57 AM
Welcome to the Community Forums @Muslum! Glad to have you here.
Just to ask, are you still seeing any light from the laptop when it's plugged to the adapter while it's off?
Try uninstalling your laptop's battery driver, here's how:
You can also update your laptop's BIOS version through this link.
Once done, check/observe if the laptop will still turn off.
Update us on how it will go through. Regards.
11-26-2019 10:34 AM
11-28-2019 07:11 AM
Thanks for providing those details.
A Power System checkout can be also performed to your device, here's how:
Once done, check/observe if the laptop itself will still shut down when it's removed from the adapter.
Should the steps above didn't worked, you may call phone support at 0212-9120-134 (Turkish) from 9:00 - 18:00 Monday - Friday for repair assistance as this may seem to be a possible hardware failure.