10-12-2019 02:31 PM
Hello, I have a Lenovo laptop and I am having some problems with it. Whenever I try to turn on my laptop, it shows the white lights (that tells you that if your laptop is on or not), but my screen is still black. I’ve tried pressing the power button multiple times, but it still shows the black screen. Sometimes I am able to get rid of the black screen by doing multiple tries, but whenever I tilt the screen, it turns black again. I also seem to be having another problem, which is that whenever I try to turn on my laptop, it always tells me to charge it even though I have already charged it overnight.
10-13-2019 12:48 AM
Welcome to the Community Forums.
You can try shutting the machine down and using the Novo button to power on. Observe if you see the Novo logo or Novo Menu to access the BIOS.
You can tilt the screen to test if the display would show up.
Restart and connect it to an external display.
If the same black screen shows after the Novo menu / BIOS then best to call in technical support.
Update us how it goes.